Could not find handler

[tpr520]

In zcm 10.1.3, I get this message on my bundles for personality migration store and apply:

Could not find a Handler associated with the following type: Personality Migration Apply (or Store)

I first uploaded the template.xml file to the content repo. When it first failed, I made a copy on the local drive and pointed the bundle to that. Other bundles are working fine. Any idea what's going on? Thanks.

Tim

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[rvhskent]

zenking;1758213 wrote:
In zcm 10.1.3, I get this message on my bundles for personality migration store and apply:

Could not find a Handler associated with the following type: Personality Migration Apply (or Store)

I first uploaded the template.xml file to the content repo. When it first failed, I made a copy on the local drive and pointed the bundle to that. Other bundles are working fine. Any idea what's going on? Thanks.

Tim

any luck with this, i just ran into the same issue.

[sananth]

If you still seeing this, please open a case with Novell and provide the logs.

- Ananth

[rvhskent]

i logged a ticket 9 days ago, they haven't asked for logs yet, i haven't had much action actually.

[asudheer]

Tim,

Can you please share the ticket id for quick follow up?

HTH,
Sudheer Avula

[tpr520]

Sorry, I'm not the one who opened the ticket, although I am still interested in the answer. I've been busy setting up a new backup system.

Tim

[asudheer]

Tim,

I have observed that you will encounter this error when the following file/handler is missing in the ZEN agent machine.

"personalityhandler.exe" under the location - <ZENWORKS_HOME>\bin\handlers\

Restart the "ZENworks Agent Service" after copying this exe file would solve this problem.

I assume that the other bundles that are working fine doesn't have the personality migration actions.

HTH,
Sudheer Avula

[Anonymous_User]

asudheer;1787472 wrote:
Tim,

I have observed that you will encounter this error when the following file/handler is missing in the ZEN agent machine.

"personalityhandler.exe" under the location - <ZENWORKS_HOME>\bin\handlers\

Restart the "ZENworks Agent Service" after copying this exe file would solve this problem.

I assume that the other bundles that are working fine doesn't have the personality migration actions.

HTH,
Sudheer Avula

I've verified that the "personalityhandler.exe" is in the proper location and I still receivce the error.

What else could it be?

[sokum]

Same here, the .exe is in it's proper place...however I notice that any machines with these messages do not have bundled listed in the bundle link of the Adaptive Agent. This makes distribution impossible. I had to uninstall and reinstall the agent.

Now is there a way to determine through reports, if assigned bundles are missing?

[sokum]

OH, forgot, restarting the service or restarting the computer does not help. Only uninstall/reinstall will work.

[tpr520]

Thanks for the responses, but the thread is 2 years old and we're running zcm 10.2.2 now.