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Micro Focus Contributor
Micro Focus Contributor
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Create Custom Products

I'm trying to create a custom product for Asset Inventory (we don't have the full Asset Management) and I'm using the report tools to generate a list of .exe files on my machines. Unfortunately, the product that I'm looking for doesn't show up. I've tried to a custom inventory scan and checked my inventory information and I am checking everywhere so I'm not sure what is up.

Any help would be appreciated.

A

--Alisia
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4 Replies
Anonymous_User Absent Member.
Absent Member.

Re: Create Custom Products

Alisia,

It appears that in the past few days you have not received a response to your
posting. That concerns us, and has triggered this automated reply.

Has your problem been resolved? If not, you might try one of the following options:

- Visit http://support.novell.com and search the knowledgebase and/or check all
the other self support options and support programs available.
- You could also try posting your message again. Make sure it is posted in the
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Be sure to read the forum FAQ about what to expect in the way of responses:
http://forums.novell.com/faq.php

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Good luck!

Your Novell Forums Team
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etuohy Absent Member.
Absent Member.

Re: Create Custom Products

NOVELL: Downloads - ZAM Software ID Wizard

Submit it to Novell, wait for the PRU. I think Novell need a better method of enabling customers to create product recognition sets.
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eprovazek Absent Member.
Absent Member.

Re: Create Custom Products

princea;1774531 wrote:
I'm trying to create a custom product for Asset Inventory (we don't have the full Asset Management) and I'm using the report tools to generate a list of .exe files on my machines. Unfortunately, the product that I'm looking for doesn't show up. I've tried to a custom inventory scan and checked my inventory information and I am checking everywhere so I'm not sure what is up.

Any help would be appreciated.

A


We just ran into this last week.... You have to go into Configuration, Inventory, Configure Device Inventory Settings. Then specify the specific directory to look into for your exe. We've had to do this BELOW the program files directory, for EACH software app that is not in ZCM's master list of apps. Once you add it there, do an inventory scan on a client that has the software installed.

Then go back into configuration, Asset Inventory, and add it to the Local Software Products.

That worked for us.
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kmaule Absent Member.
Absent Member.

Re: Create Custom Products

What was said above is true but if you specify Directories to include it acts like a "White List" and those are the ONLY local software files that are discovered.
Cheers,
Kirk Maule
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