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jdkoerner Honored Contributor.
Honored Contributor.
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Default Remote Management registry key settings no longer seem to work

In my registry I have created the following key per the 2020 docs as in the past but it is ignored when remoting machines.  History was all clean besides the default key before I start remoting.  When I remote a device they get the Zenworks builtin default and not what I have set.  It used to work on older versions, anyone else running into this?  

\HCU\Software\Novell\ZCM\Remote Management\Viewer\History\Default

Zenworks 2020 Appliance

Win10x64 Zen 2020 Devices.

 

Jim

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Micro Focus Expert
Micro Focus Expert

Re: Default Remote Management registry key settings no longer seem to work

Hi JD,

I was able to replicate your issue.

It happens when selecting the "Use new Remote Management viewer (experimental support)" option.

These setting causes ZCM to use the latest greatest VNC Code, so it is normally preferable to use this option.  When this is unchecked, it will remember the settings selected.....during a session where the box was checked.

Note: I've generated an SR for you, since we have worked together before....

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jdkoerner Honored Contributor.
Honored Contributor.

Re: Default Remote Management registry key settings no longer seem to work

Hello Craig,

Saw the SR pop in. 

I see what you mean with the new viewer.

After connecting to device

New Viewer:  [Device]~~5950 Key with no settings it.

Old Viewer:    [Device]~~50 Key with settings from default.

 

Jim

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