Desktop Icons not shown in WIndows 7

[jslegers]

Hello,

I'm having some problems with ZCM 11 and Windows 7 SP1.
I'm here at a client of mine and we are testing ZCM 11 with Windows 7 SP1.

I have created a simple application with an icon on the desktop.
The problem is that the icon is not being displayed on the desktop. Even after
several refreshes.

We already have applied Cumulative Patch 2 but it did not help.

What else can i look for? The Agent version number is 11.0.0.41501

I have also disabled the Windows Firewall on the client.

John

[shaunpond]

Jslegers,

are they doing folder redirection? Have you looked at a debug-level
zmd-messages log?

--

Shaun Pond

[jslegers]

Hello Shaun,

We are using folder redirection and i have found the TID regarding a registry key. But the key is already deleted.

I will ask the customer for the log files.

John

[shaunpond]

Jslegers,

read the TID again 🙂 if you are using folder redirection and you
delete the reg key the you will not get any icons...

--

Shaun Pond

[jslegers]

Sorry 😮

I will try it when i'm there.

Thanks.

[jslegers]

I think i have red this one :

Icon for "ZENworks Adaptive Agent" is displayed on Windows 7/W2K8R2 desktop

[shaunpond]

Jslegers,

and did you see where it says "NOTE: Deleting this registry key will mean that the fix for TID 7006271 Bundle shortcuts are not visible on Windows 7 when Folder Redirection is being used will not operate, so this workaround should not be used if Folder Redirection is being used"

--

Shaun Pond

[jslegers]

Hello Shaun,

That did the trick. Now i have to figure out to refresh automatically after login like ZCM 10 does.

[shaunpond]

Jslegers,

there's no difference between ZCM 10 and ZCM 11 in that regard, both
will wait for the random time specified for the zone (between 5 and 6
minutes) before refreshing

--

Shaun Pond

[jslegers]

Solved that problem also with a command in the login script.

zac ref general bypasscache

Works like a charm.

[shaunpond]

Jslegers,

that'll do it

--

Shaun Pond