Highlighted
Absent Member.
Absent Member.
2445 views

Duplicate GUIDs since 11.3.1 update

Hi All

We use Windows 2008 R2 session hosts as end devices for our users. These are imaged from a template that has the agent installed and has had the 'ZAC fsg -d' and 'ziswin /clear' commands run before it was shutdown.

About 10 days ago I upgraded our system from 11.2.4 MU1 to 11.3.1. Since then I have been unable to deploy any new hosts from our template without getting duplicate GUIDs. It has been running fine for the past 18 months but something in the 11.3.1 upgrade appears to have stopped this working.

Has anyone else had an issue with duplicate GUIDs since upgrading? I'm struggling to find a reason for it to happen.


Any help greatly appreciated.

Darren
Labels (2)
0 Likes
12 Replies
Highlighted
Absent Member.
Absent Member.

Re: Duplicate GUIDs since 11.3.1 update

Look to see if your Master Session Host contains the following file:
%zenworks_home%\bin\conhost.dat

If so, try removing it and see if that helps resolve your issue.


On 8/18/2014 10:16 AM, Scottdj wrote:
>
> Hi All
>
> We use Windows 2008 R2 session hosts as end devices for our users. These
> are imaged from a template that has the agent installed and has had the
> 'ZAC fsg -d' and 'ziswin /clear' commands run before it was shutdown.
>
> About 10 days ago I upgraded our system from 11.2.4 MU1 to 11.3.1. Since
> then I have been unable to deploy any new hosts from our template
> without getting duplicate GUIDs. It has been running fine for the past
> 18 months but something in the 11.3.1 upgrade appears to have stopped
> this working.
>
> Has anyone else had an issue with duplicate GUIDs since upgrading? I'm
> struggling to find a reason for it to happen.
>
>
> Any help greatly appreciated.
>
> Darren
>
>



--
Craig Wilson - MCNE, MCSE, CCNA
Novell Technical Support Engineer

Novell does not officially monitor these forums.

Suggestions/Opinions/Statements made by me are solely my own.
These thoughts may not be shared by either Novell or any rational human.
0 Likes
Highlighted
Absent Member.
Absent Member.

Re: Duplicate GUIDs since 11.3.1 update

Hi Craig

The file doesn't exist. There's a conninfo.dat but no conhost.dat.

Darren
0 Likes
Highlighted
Absent Member.
Absent Member.

Re: Duplicate GUIDs since 11.3.1 update


Sorry,

It was early in the morning.
Yes, Remove Conninfo.dat.
I'm not sure where my Pre-Coffee Brain came up with CONHOST.dat

This File Contains HWInfo used as part of registration, which may cause
the device to reconcile to the wrong device.

It is supposed to update prior to use, but there appears to be some
cases where this is not happening.

This is expected to be addressed in 11.3.2, but for now if that is
removed from your image, there is a good chance it will resolve your issue.
On 8/18/2014 12:36 PM, Scottdj wrote:
>
> Hi Craig
>
> The file doesn't exist. There's a conninfo.dat but no conhost.dat.
>
> Darren
>
>



--
Craig Wilson - MCNE, MCSE, CCNA
Novell Technical Support Engineer

Novell does not officially monitor these forums.

Suggestions/Opinions/Statements made by me are solely my own.
These thoughts may not be shared by either Novell or any rational human.
0 Likes
Highlighted
Absent Member.
Absent Member.

Re: Duplicate GUIDs since 11.3.1 update

CRAIGDWILSON wrote:

> I'm not sure where my Pre-Coffee Brain came up with CONHOST.dat


Oh yes, Pre-Coffee, everything is just a blur... 😉

> This is expected to be addressed in 11.3.2


Good to know that it's going to be fixed 🙂



--
--
Niels
I have always liked... Cowabunga!

If you find this post helpful, please show your appreciation by
clicking on the star below.
A member must be logged in before s/he can assign reputation points.

-- Niels I have always liked... Cowabunga! If you find this post helpful, please show your appreciation by clicking on the star below. A member must be logged in before s/he can assign reputation points.
0 Likes
Highlighted
Absent Member.
Absent Member.

Re: Duplicate GUIDs since 11.3.1 update

Success!! It looks like we've got two glitches though.

I removed the file and still had the same issue. After carrying out some more tests I found that the ziswin.exe /clear command isn't doing anything. If I open the gui and clear the Image Safe Data from the edit menu then the data is cleared. I retried the build after clearing the ISD via the gui and it still failed.

If I clear the ISD and delete the file everything works fine.

I'm happy that I've got a work around, but it seems strange that running ziswin from a command line has stopped working.


Darren
0 Likes
Highlighted
Absent Member.
Absent Member.

Re: Duplicate GUIDs since 11.3.1 update

Scottdj wrote:

>
> but it seems strange that
> running ziswin from a command line has stopped working.


You know what, I think I've seen this issue before... back in the early
Windows 7 days... can't remember the ZCM version. But we had to open
the dialog to clear the image safe data (or run zisedit -c).

--
--
Niels
I have always liked... Cowabunga!

If you find this post helpful, please show your appreciation by
clicking on the star below.
A member must be logged in before s/he can assign reputation points.

-- Niels I have always liked... Cowabunga! If you find this post helpful, please show your appreciation by clicking on the star below. A member must be logged in before s/he can assign reputation points.
0 Likes
Highlighted
Absent Member.
Absent Member.

Re: Duplicate GUIDs since 11.3.1 update

I'm not sure, but it may be a UAC Elevation issue.
Make sure to do "Run As Administrator" on CMD to make sure you are elevated.

On 8/19/2014 9:26 AM, Scottdj wrote:
>
> Success!! It looks like we've got two glitches though.
>
> I removed the file and still had the same issue. After carrying out some
> more tests I found that the ziswin.exe /clear command isn't doing
> anything. If I open the gui and clear the Image Safe Data from the edit
> menu then the data is cleared. I retried the build after clearing the
> ISD via the gui and it still failed.
>
> If I clear the ISD and delete the file everything works fine.
>
> I'm happy that I've got a work around, but it seems strange that running
> ziswin from a command line has stopped working.
>
>
> Darren
>
>



--
Craig Wilson - MCNE, MCSE, CCNA
Novell Technical Support Engineer

Novell does not officially monitor these forums.

Suggestions/Opinions/Statements made by me are solely my own.
These thoughts may not be shared by either Novell or any rational human.
0 Likes
Highlighted
Absent Member.
Absent Member.

Re: Duplicate GUIDs since 11.3.1 update

Should be easy to test... Though I don't think we had this activated back then.

-- Niels I have always liked... Cowabunga! If you find this post helpful, please show your appreciation by clicking on the star below. A member must be logged in before s/he can assign reputation points.
0 Likes
Highlighted
Absent Member.
Absent Member.

Re: Duplicate GUIDs since 11.3.1 update

I've double checked, and the command prompt is being run as an administrator, and UAC has been disabled on the template server.
0 Likes
Highlighted
Absent Member.
Absent Member.

Re: Duplicate GUIDs since 11.3.1 update

Hi

And it still does not work, right?

-- Niels I have always liked... Cowabunga! If you find this post helpful, please show your appreciation by clicking on the star below. A member must be logged in before s/he can assign reputation points.
0 Likes
Highlighted
Absent Member.
Absent Member.

Re: Duplicate GUIDs since 11.3.1 update

I have the same trouble with a pool of Windows 7 VMware View virtual machines running ZCM 11.3.1.

If I delete conninfo.dat and manually clear image safe data by running ZISWIN.EXE on the parent image new GUIDs are given to the clones. As above, we have UAC disabled.

Would be great to be able to have our script work again so creating a new parent image snapshot is once again fool proof.

I also have an issue where the user assigned bundles don't appear on login, but do after some delay or immediately if ZCM is refreshed manually. Would be great if anyone could give me some clues on what I might need to change in my image now that we've updated it to ZCM 11.3.1.


Cheers,

Michelle
0 Likes
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.