mattjones1 Absent Member.
Absent Member.

Error deleting Android Enterprise subscription

I'm trying to delete and Android Enterprise subscription mobile management as the google id used to set it up for testing was a personal one belonging to a staff member.

When I delete I get error "Error: An error occured while deleting the subscription. refer logs for more details."

I've tried through ZCC and using zman sueae command. Both times I get same error. I've looked though the log files in /var/opt/novell/log/zenworks.

Only zman.log gives any sort of error:

[TRACE] [12/13/2018 14:02:51.284] [4975] [ZMAN] [1] [] [ZMan] [] [Command: sueae LC03wy3zk4 mattjones pass.txt --TerminalDevice=/dev/pts/0 --ScreenDimension=50 214 ] [] [] [] [ZENServer]
[TRACE] [12/13/2018 14:02:53.821] [4975] [ZMAN] [1] [] [ZMan] [] [Checking if we need to cache licenses] [] [] [] [ZENServer]
[TRACE] [12/13/2018 14:02:53.822] [4975] [ZMAN] [1] [] [ZMan] [] [Should recache: false] [] [] [] [ZENServer]
[TRACE] [12/13/2018 14:02:56.634] [4975] [ZMAN] [1] [] [SubscriptionHandler] [] [com.novell.zenworks.datamodel.exceptions.RemoteDataModelException: 1;com.novell.zenworks.datamodel.objects.exceptions.ZoneSubscriptionStandardException
at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
at sun.reflect.NativeConstructorAccessorImpl.newInstance(
at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(
at java.lang.reflect.Constructor.newInstance(
at java.lang.Class.newInstance(
at com.novell.zenworks.datamodel.exceptions.RemoteDataModelExceptionMarshaler.deserialize(
at com.novell.zenworks.zman.commands.SubscriptionHandler.unenrollEnterprise(
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(
at sun.reflect.DelegatingMethodAccessorImpl.invoke(
at java.lang.reflect.Method.invoke(
at com.novell.zenworks.zman.CommandRunner.execute(
at com.novell.zenworks.zman.ZMan.executeRunner(
at com.novell.zenworks.zman.ZMan.runCommand(
at com.novell.zenworks.zman.ZMan.main(
at com.novell.zenworks.zman.ZManExecutor.execute(
at com.novell.zenworks.zman.ZManExecutor.main(
] [] [] [] [ZENServer]

Can anyone give any clues with this? Or the location where the actual log will be?
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AutomaticReply Absent Member.
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Re: Error deleting Android Enterprise subscription


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