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Anonymous_User Absent Member.
Absent Member.
2064 views

Explorer.exe hanging

I have had a few users that have reported explorer.exe hanging (icons not
displaying). This only happens to machines with Zenworks agent installed.
Used to happen a lot with 10.0 version but seems to have slowed with the
latest version of Zen. What I found today was that the 3 remote offices
that complained of the issue all had connectivity issues (they are connected
via cable modem and their link was down). Does anyone know what could be
causing this and how I can avoid it?

The only way to fix this is to end the explorer.exe task and start a new
one.


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3 Replies
Konam Absent Member.
Absent Member.

Re: Explorer.exe hanging

Yeah i got the same problem about explorer.exe hanging.
Got the problem about slow login too...

All system got upgrade from Zen 7 to 10.1.1.

When i fresh install the Windows XP SP3 with Zen 10.1.1 directly, we got better performance on login but same problem about explorer.exe

I think the problem came from MS Framework.

So for now.. Novell cant help us and we rollback to Zen7 and wait for a patch.
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Anonymous_User Absent Member.
Absent Member.

Re: Explorer.exe hanging

Let me toss out a guess.
In the ZCC under configuration, there is a setting for the ZCM agents that
lets you set retries.
The default is 20 retries of 20 seconds each.
Perhaps ZCM was trying hard to contact something and was just failing.
Consider dropping these numbers significantly to something like 10 and 10
and then lower.

I don't know that would help, but I could envision it doing so.

--
Craig Wilson - MCNE, MCSE, CCNA
Novell Support Forums Volunteer Sysop

Novell does not officially monitor these forums.

Suggestions/Opinions/Statements made by me are solely my own.
These thoughts may not be shared by either Novell or any rational human.

"Bad Beagle" <maxwelli@nospam.postalias> wrote in message
news:H30Qk.6972$Fg1.6404@kovat.provo.novell.com...
>I have had a few users that have reported explorer.exe hanging (icons not
>displaying). This only happens to machines with Zenworks agent installed.
>Used to happen a lot with 10.0 version but seems to have slowed with the
>latest version of Zen. What I found today was that the 3 remote offices
>that complained of the issue all had connectivity issues (they are
>connected via cable modem and their link was down). Does anyone know what
>could be causing this and how I can avoid it?
>
> The only way to fix this is to end the explorer.exe task and start a new
> one.
>



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Anonymous_User Absent Member.
Absent Member.

Re: Explorer.exe hanging

I have mine set to 5 and 5
"Craig Wilson" <craig_d_wilson@yahoo.com> wrote in message
news:rFGQk.407$eF2.128@kovat.provo.novell.com...
> Let me toss out a guess.
> In the ZCC under configuration, there is a setting for the ZCM agents that
> lets you set retries.
> The default is 20 retries of 20 seconds each.
> Perhaps ZCM was trying hard to contact something and was just failing.
> Consider dropping these numbers significantly to something like 10 and 10
> and then lower.
>
> I don't know that would help, but I could envision it doing so.
>
> --
> Craig Wilson - MCNE, MCSE, CCNA
> Novell Support Forums Volunteer Sysop
>
> Novell does not officially monitor these forums.
>
> Suggestions/Opinions/Statements made by me are solely my own.
> These thoughts may not be shared by either Novell or any rational human.
>
> "Bad Beagle" <maxwelli@nospam.postalias> wrote in message
> news:H30Qk.6972$Fg1.6404@kovat.provo.novell.com...
>>I have had a few users that have reported explorer.exe hanging (icons not
>>displaying). This only happens to machines with Zenworks agent installed.
>>Used to happen a lot with 10.0 version but seems to have slowed with the
>>latest version of Zen. What I found today was that the 3 remote offices
>>that complained of the issue all had connectivity issues (they are
>>connected via cable modem and their link was down). Does anyone know what
>>could be causing this and how I can avoid it?
>>
>> The only way to fix this is to end the explorer.exe task and start a new
>> one.
>>

>
>



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