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NovAlf
Acclaimed Contributor.
Acclaimed Contributor.
‎2019-01-12 11:20
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Faulting application name: nzrWinVNCApp.exe

Hi!
After applying ZCM 17.3 seems to some problems start to arise using Remote Management (RM). During session attempt on Windows 10 (1809) device „Faulting application name: nzrWinVNCApp.exe” appear in log and … device restart might return RM to work again, seems to.
Any ideas?
More thanks, Alar.
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CRAIGDWILSON
Micro Focus Expert
Micro Focus Expert
‎2019-01-14 17:34

Re: Faulting application name: nzrWinVNCApp.exe

Is the Target Device actually at 17.3?
There was a known issue in 17.2 (Maybe 17.1) where that process could crash and is fixed in Update 3.
Verify that nzrWinVNCApp.exe actually is the 17.3 version. (That is the specific file updated to fix the issue.)
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NovAlf
Acclaimed Contributor.
Acclaimed Contributor.
‎2019-01-17 14:47

Re: Faulting application name: nzrWinVNCApp.exe

Hi and thanks!
Yes, device(s) is at 17.3 and exe is as 17.3.0.1265. Exception code: 0xc0000005.
More thanks, Alar.
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