ericsc Frequent Contributor.
Frequent Contributor.
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IOS12 SSL Error

Unable to get the ZMM profile to install under IOS 12. "An SSL error has occurred" Found info on another site referring to SHA256 requirements for the cert in IOS 12 but it looks like our certs meet this. Any body else experiencing issues?
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10 Replies
Micro Focus Expert
Micro Focus Expert

Re: IOS12 SSL Error

Probably best to open an SR.
I have seen some reports that some folks are having issues with IOS 12.
The issues are not universal as I know some folks are working fine....

Very well may be something about cert details...hard to say at this point...

If I learn more I will post back...but there are not any specific details yet around the nature of any possible issues...…….
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ericsc Frequent Contributor.
Frequent Contributor.

Re: IOS12 SSL Error

Logged an SR - I will update here with outcome

Thank you
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Micro Focus Expert
Micro Focus Expert

Re: IOS12 SSL Error

Can you Post the SR# here to send it via a Private Message.....
I want to make sure it gets in good hands...
This is not my particular area of expertise...but since there are multiple reports, but not yet duplicatable in-house, I want to make sure it gets into the right hands from the onset....

ericsc;2488355 wrote:
Logged an SR - I will update here with outcome

Thank you
--
Please give a hearty thumbs up to any post you find helpful!
To find articles by Craig Wilson simply follow the link: Craig Wilson's Tips!
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ericsc Frequent Contributor.
Frequent Contributor.

Re: IOS12 SSL Error

Thanks - the SR # 101192116771
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Micro Focus Expert
Micro Focus Expert

Re: IOS12 SSL Error

Thanks!

FYI - It was already in the hands of the person I was hoping would get it...…...
--
Please give a hearty thumbs up to any post you find helpful!
To find articles by Craig Wilson simply follow the link: Craig Wilson's Tips!
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warper2 Outstanding Contributor.
Outstanding Contributor.

Re: IOS12 SSL Error

Has anyone found a solution to this issue. It seems even devices that were already setup using IOS 11.4.1 will than fail after update to IOS 12.
Getting the same cert error. Have tried using ios to install devices and also tried using the web link as well. Cert errors no matter what.

No I can not open an SR. Wish I could but customer will not spend the money. They have expressed interest in looking at other products if
can't fix this.

Thanks for any help.
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akwyjibo Absent Member.
Absent Member.

Re: IOS12 SSL Error

warper2;2489417 wrote:
Has anyone found a solution to this issue. It seems even devices that were already setup using IOS 11.4.1 will than fail after update to IOS 12.
Getting the same cert error. Have tried using ios to install devices and also tried using the web link as well. Cert errors no matter what.

No I can not open an SR. Wish I could but customer will not spend the money. They have expressed interest in looking at other products if
can't fix this.

Thanks for any help.


Experiencing this issue as well. I will open an SR and report any findings if I can.
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warper2 Outstanding Contributor.
Outstanding Contributor.

Re: IOS12 SSL Error

Thank you. Much appreciated.
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Micro Focus Expert
Micro Focus Expert

Re: IOS12 SSL Error

Most indicators are that it is a Certificate issue with IOS12.

Often the Cert is only SHA-1 instead of SHA-2 256
Or something else about the Cert/Chain that IOS12 does not like.

So if you see this issue...depends entirely only your Certs in Use.

Don't make any Cert Changes w/o FULLY knowing what you are doing...
Messing with Certs is very dangerous.....nothing will break your ability to manage your devices faster than a cert change gone wrong.
And Mobile Management is not my core area of expertise...but I am following the IOS12 issue with Certs...

warper2;2489437 wrote:
Thank you. Much appreciated.
--
Please give a hearty thumbs up to any post you find helpful!
To find articles by Craig Wilson simply follow the link: Craig Wilson's Tips!
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warper2 Outstanding Contributor.
Outstanding Contributor.

Re: IOS12 SSL Error

Thank you Craig. I have been looking at certs and I agree. To be very careful. I am actually trying to figure out how to apply a wildcard external certificate
on the server. I am actually testing this with a test server. Yes I do agree it has to do with the certs and what ios will accept. I really wish there was more
for certs. It really is not much and it is not straight forward either. Needs work 🙂
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