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Outstanding Contributor.
Outstanding Contributor.
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Install of patches causes machine to auto reboot

I just deployed some Dynamics CRM patches today and the remediation was set
to not reboot.

2600640 Update Rollup 6 for Microsoft Dynamics CRM 2011 for Outlook
(KB2600640)
2600640 Update Rollup 6 for Microsoft Dynamics CRM Language Pack (KB2600640)

Once the patches were installed the machines rebooted anyways. One of those
reboots were everything just closes and you don't get any chance to save
anything. I would see that happen once in a while back when we were on 10
but had not experienced it since we moved to 11.1. This was not a baseline
issue just a standard 'deploy remediation'. Has anyone run into this on
11.1 yet?

Server - ZCM 11.1 w/ all released patches on Win2008R2x64
Client - ZCM 11.1 w/ all released patches on Win7x64

Thanks,
Jim Koerner

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Absent Member.
Absent Member.

Re: Install of patches causes machine to auto reboot

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Highlighted
Outstanding Contributor.
Outstanding Contributor.

Re: Install of patches causes machine to auto reboot

I was hoping this went away with the 11.2 update but today I flushed out the
following updates and all the machines did the hard restart as it did
before. No option to save anything as all the programs are exited. The
remediation was setup to not reboot but this setting was ignored. I am
wondering if some of the patches are setup with the wrong options. No way
for me to look at this. I can glean some stuff out of the event logs. Seem
to just affect Windows 7 64 devices as most problems I have with patch
management are.


The patch bundles in the remediation bundle were
MS 2506014 Update for Windows (All Languages)-1489864593
MS 2600217 Reliability Update 2 for .NET Framework-)-12793754
MS 2553065 Update for Office File Validation 2010 -1526855849
MS 2583935 Update for Outlook Social Connector for--704441487
MS 2607664 (MS12-007) Microsoft Anti-Cross Site Sc-2116296793
2647518 Update Rollup for ActiveX Killbits for Win-)152783682
2633952 Update for Windows 7 for x64 (KB2633952)1090454081
MS 973688 Update for XML Core Services 4.0 Service-1163866897
MS 982726 Outlook 2010 Junk E-mail Filter Update (-)180676880
MS 2553323 Update for Outlook 2010 (November 8, 20-1970364933

strange that this patch had two bundles. The first one failed with a
remediate.exe. Exit code: 40
890830 Windows Malicious Software Removal Tool x64--689919547
890830 Windows Malicious Software Removal Tool x64--727904025


Application event log shows a few interesting things:
I see a number of these after the updates
Source: Microsoft-Windows-RestartManager
Date: 4/18/2012 7:21:03 AM
Event ID: 10000
Task Category: None
Level: Information
Description: Starting session 0 - ?2012?-?04?-?18T11:21:03.305708800Z.

Log Name: Application
Source: Microsoft-Windows-RestartManager
Date: 4/18/2012 7:22:06 AM
Event ID: 10010
Task Category: None
Level: Warning
Description: Application 'C:\Windows\explorer.exe' (pid 4732) cannot be
restarted - Application SID does not match Conductor SID..

This one is the most interesting. Looks like 'no reboot' is being ignored
for Office patches and now that I look back it was an office update that
caused the last one.
Log Name: Application
Source: MsiInstaller
Date: 4/18/2012 7:30:24 AM
Event ID: 1005
Task Category: None
Level: Information
Description: The Windows Installer initiated a system restart to complete or
continue the configuration of 'Microsoft Office Professional Plus 2010'.


Server - ZCM 11.2 on Win2008R2x64
Client - ZCM 11.2 on Win7x64

Thanks,
Jim Koerner


"Jim Koerner" <koerner@reimelt.com> wrote in message
news:uTVYq.531$3k3.507@kovat.provo.novell.com...
> I just deployed some Dynamics CRM patches today and the remediation was
> set to not reboot.
>
> 2600640 Update Rollup 6 for Microsoft Dynamics CRM 2011 for Outlook
> (KB2600640)
> 2600640 Update Rollup 6 for Microsoft Dynamics CRM Language Pack
> (KB2600640)
>
> Once the patches were installed the machines rebooted anyways. One of
> those reboots were everything just closes and you don't get any chance to
> save anything. I would see that happen once in a while back when we were
> on 10 but had not experienced it since we moved to 11.1. This was not a
> baseline issue just a standard 'deploy remediation'. Has anyone run into
> this on 11.1 yet?
>
> Server - ZCM 11.1 w/ all released patches on Win2008R2x64
> Client - ZCM 11.1 w/ all released patches on Win7x64
>
> Thanks,
> Jim Koerner


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Highlighted
Outstanding Contributor.
Outstanding Contributor.

Re: Install of patches causes machine to auto reboot

I may of found the issue. The MSP for 'MS 2583935 Update for Outlook
Social Connector for--704441487' is not getting passed the /norestart switch
according to the application event log. Note the flags being passed to the
osc-x-none.msp and an earlier patch mscomctlocx-x-none.msp I did that was
also a MSP. The /norestart switch is missing for osc-x-none.msp

Log Name: Application
Source: WSH
Date: 4/18/2012 7:29:25 AM
Event ID: 4
Task Category: None
Level: Information
Keywords: Classic
Description:
DEPLOYMENT: Information
File Name: osc-x-none.msp
INSTALL: msiexec.exe /p"C:\Users\DAU396~1\AppData\Local\Temp\osc-x-none.msp"
/quiet,0,True

Log Name: Application
Source: WSH
Date: 4/18/2012 7:29:25 AM
Event ID: 4
Task Category: None
Level: Information
Keywords: Classic
Description: DEPLOYMENT: Information
File Name: osc-x-none.msp
FLAGS: The flags that were passed into the script. Script
Flags: -Q -PLDEBUG -PLNP The flags that were passed into the executable.
Executable Flags: /quiet

Log Name: Application
Source: WSH
Date: 4/13/2012 12:05:33 AM
Event ID: 4
Task Category: None
Level: Information
Description: PLUS DEPLOYMENT: Information
File Name: mscomctlocx-x-none.msp
INSTALL: msiexec.exe /p
"C:\Users\DAU359~1\AppData\Local\Temp\mscomctlocx-x-none.msp" /norestart
/qn,0,True

Log Name: Application
Source: WSH
Date: 4/13/2012 12:05:33 AM
Event ID: 4
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: JKoerner-LT.internal.reimelt.com
Description: PLUS DEPLOYMENT: Information
File Name: mscomctlocx-x-none.msp
FLAGS: The flags that were passed into the script. Script
Flags: -Z -Q -C -SC -PLDEBUG -2 -PLNP The flags that were passed into the
executable. Executable Flags: /norestart /qn

"Jim Koerner" <koerner@reimelt.com> wrote in message
news:CKAjr.8730$V43.6003@kovat.provo.novell.com...
> I was hoping this went away with the 11.2 update but today I flushed out
> the following updates and all the machines did the hard restart as it did
> before. No option to save anything as all the programs are exited. The
> remediation was setup to not reboot but this setting was ignored. I am
> wondering if some of the patches are setup with the wrong options. No way
> for me to look at this. I can glean some stuff out of the event logs.
> Seem to just affect Windows 7 64 devices as most problems I have with
> patch management are.
>
>
> The patch bundles in the remediation bundle were
> MS 2506014 Update for Windows (All Languages)-1489864593
> MS 2600217 Reliability Update 2 for .NET Framework-)-12793754
> MS 2553065 Update for Office File Validation 2010 -1526855849
> MS 2583935 Update for Outlook Social Connector for--704441487
> MS 2607664 (MS12-007) Microsoft Anti-Cross Site Sc-2116296793
> 2647518 Update Rollup for ActiveX Killbits for Win-)152783682
> 2633952 Update for Windows 7 for x64 (KB2633952)1090454081
> MS 973688 Update for XML Core Services 4.0 Service-1163866897
> MS 982726 Outlook 2010 Junk E-mail Filter Update (-)180676880
> MS 2553323 Update for Outlook 2010 (November 8, 20-1970364933
>
> strange that this patch had two bundles. The first one failed with a
> remediate.exe. Exit code: 40
> 890830 Windows Malicious Software Removal Tool x64--689919547
> 890830 Windows Malicious Software Removal Tool x64--727904025
>
>
> Application event log shows a few interesting things:
> I see a number of these after the updates
> Source: Microsoft-Windows-RestartManager
> Date: 4/18/2012 7:21:03 AM
> Event ID: 10000
> Task Category: None
> Level: Information
> Description: Starting session 0 - ?2012?-?04?-?18T11:21:03.305708800Z.
>
> Log Name: Application
> Source: Microsoft-Windows-RestartManager
> Date: 4/18/2012 7:22:06 AM
> Event ID: 10010
> Task Category: None
> Level: Warning
> Description: Application 'C:\Windows\explorer.exe' (pid 4732) cannot be
> restarted - Application SID does not match Conductor SID..
>
> This one is the most interesting. Looks like 'no reboot' is being ignored
> for Office patches and now that I look back it was an office update that
> caused the last one.
> Log Name: Application
> Source: MsiInstaller
> Date: 4/18/2012 7:30:24 AM
> Event ID: 1005
> Task Category: None
> Level: Information
> Description: The Windows Installer initiated a system restart to complete
> or continue the configuration of 'Microsoft Office Professional Plus
> 2010'.
>
>
> Server - ZCM 11.2 on Win2008R2x64
> Client - ZCM 11.2 on Win7x64
>
> Thanks,
> Jim Koerner
>
>
> "Jim Koerner" <koerner@reimelt.com> wrote in message
> news:uTVYq.531$3k3.507@kovat.provo.novell.com...
>> I just deployed some Dynamics CRM patches today and the remediation was
>> set to not reboot.
>>
>> 2600640 Update Rollup 6 for Microsoft Dynamics CRM 2011 for Outlook
>> (KB2600640)
>> 2600640 Update Rollup 6 for Microsoft Dynamics CRM Language Pack
>> (KB2600640)
>>
>> Once the patches were installed the machines rebooted anyways. One of
>> those reboots were everything just closes and you don't get any chance to
>> save anything. I would see that happen once in a while back when we were
>> on 10 but had not experienced it since we moved to 11.1. This was not a
>> baseline issue just a standard 'deploy remediation'. Has anyone run into
>> this on 11.1 yet?
>>
>> Server - ZCM 11.1 w/ all released patches on Win2008R2x64
>> Client - ZCM 11.1 w/ all released patches on Win7x64
>>
>> Thanks,
>> Jim Koerner

>

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