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mike_the_tech_g Absent Member.
Absent Member.
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Issue rebooting/shuttingdown a pc that is in 'suspend' mode

Bit of an odd issue that only seems to have come about since the upgrade to 10.3. Basically if i want to reboot or shutdown a pc from the ZCM console this all works fine, however if the device i am trying to shutdown etc is in suspend/sleep basically the command is sent to the device, it's assigned and shows completed however it doesnt actually dfo it - although if you go to the actual pc when you move the mouse/keyboard etc as if to wake it up, the screen will be showing the 'Windows is shutting down' message - it's as if it just hangs there when suspended. Anyone got any ideas or seen anything similar - i must say i didnt have this issue with 10.2.2. Regards, Mike.
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5 Replies
shaunpond Absent Member.
Absent Member.

Re: Issue rebooting/shuttingdown a pc that is in 'suspend' mode

Mike,

I'm wondering if it's the same basic cause as TID 3578887

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Shaun Pond


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mike_the_tech_g Absent Member.
Absent Member.

Re: Issue rebooting/shuttingdown a pc that is in 'suspend' m

Cheers for getting back to mne Shaun, sorry to be a bit dumb - where can i access the TID's? Can't seem to find them(i'm having one of those days!) Cheers, Mike.
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shaunpond Absent Member.
Absent Member.

Re: Issue rebooting/shuttingdown a pc that is in 'suspend' mode

Mike,

http://support.novell.com - Knowledgebase 🙂

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Shaun Pond


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mike_the_tech_g Absent Member.
Absent Member.

Re: Issue rebooting/shuttingdown a pc that is in 'suspend' m

Cheers mate, i'll check it out...Dunce moment over! 🙂
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shaunpond Absent Member.
Absent Member.

Re: Issue rebooting/shuttingdown a pc that is in 'suspend' mode

Mike,

no probs

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Shaun Pond


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