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Super Contributor.
Super Contributor.
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List Devices by Configuration Location

I need a way to determine what devices are associated with each configured location. I can't find any way to see this via the views in ZCM. I can't find any way to see this via reporting. So currently the only way I have to see if a device has actually been assigned the correct configuration location (and thus the correct servers) is to remote control to each device and look at its properties. Surely there is some way to see this from an administrator's point of view?
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Absent Member.
Absent Member.

We do it by giving the device a name that reflects the location...

--El

atobias;2132072 wrote:
I need a way to determine what devices are associated with each configured location. I can't find any way to see this via the views in ZCM. I can't find any way to see this via reporting. So currently the only way I have to see if a device has actually been assigned the correct configuration location (and thus the correct servers) is to remote control to each device and look at its properties. Surely there is some way to see this from an administrator's point of view?

El LaGrew elbert.lagrew#katun.com elagrew on twitter
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Super Contributor.
Super Contributor.

Thanks for your suggestion, but that doesn't really address my problem. I know where my devices are supposed to be. What I'm trying to find out is what "configuration location" is really being used by the configurations setup in ZCM. I find devices every now and then that show the configured location as "default location" or "unknown" rather than the location that is configured based on IP addresses. The result is these devices are not getting the correct closest server rules. I would like to know how I see which devices have "default location" instead of a real network location.
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Absent Member.
Absent Member.

Atobias,

you mean see at this exact moment what location it thinks it's in? This
could change frequently, depending on how the Locations are configured
(you might have a different location for Wireless and Wired, and a
laptop would switch) - it has to be for the device to determine the
location dynamically (in the same way that closest server rules have to
be read by the device); I can see what you are looking form but I think
it's an enhancement http://support.novell.com/enhancement

--

Shaun Pond


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Super Contributor.
Super Contributor.

Yes, you understand what I'm looking for. I do understand that this would/could change frequently. If the automatic location configuration worked reliably, then I wouldn't need this information. Unfortunately, it doesn't always work. The result is I have computers that show "default location" as their configured location. The default servers may be located across a WAN and so causes terribly delay in login. I don't have any way to "see" the devices that are not getting a proper location and so have to "react" to user complaints instead of proactively fixing the problem before they notice.

In ZCC, I go to Configuration, then the Locations Tab. My Locations and Network Environments are listed. Each one show what looks like it should be a link to "reference count" Unfortunately these are all 0. I was hoping that there was just something I'm missing that could be done to make those zeros actually show and link to real numbers/devices (similar to the way the Location Reference Count shows the correct number and when clicked, links to the locations that are referenced by that Network Location.)

Thanks for your help.
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Micro Focus Expert
Micro Focus Expert

What is the Version of the ZESM agent on the devices.
Sounds like they may not be patched.

On 8/26/2011 12:26 PM, atobias wrote:
>
> Yes, you understand what I'm looking for. I do understand that this
> would/could change frequently. If the automatic location configuration
> worked reliably, then I wouldn't need this information. Unfortunately,
> it doesn't always work. The result is I have computers that show
> "default location" as their configured location. The default servers
> may be located across a WAN and so causes terribly delay in login. I
> don't have any way to "see" the devices that are not getting a proper
> location and so have to "react" to user complaints instead of
> proactively fixing the problem before they notice.
>
> In ZCC, I go to Configuration, then the Locations Tab. My Locations
> and Network Environments are listed. Each one show what looks like it
> should be a link to "reference count" Unfortunately these are all 0.
> I was hoping that there was just something I'm missing that could be
> done to make those zeros actually show and link to real numbers/devices
> (similar to the way the Location Reference Count shows the correct
> number and when clicked, links to the locations that are referenced by
> that Network Location.)
>
> Thanks for your help.
>
>



--
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Novell Knowledge Partner

Novell does not officially monitor these forums.

Suggestions/Opinions/Statements made by me are solely my own.
These thoughts may not be shared by either Novell or any rational human.
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Absent Member.
Absent Member.

Atobias,

> In ZCC, I go to Configuration, then the Locations Tab. My Locations
> and Network Environments are listed. Each one show what looks like it
> should be a link to "reference count" Unfortunately these are all 0.
> I was hoping that there was just something I'm missing that could be
> done to make those zeros actually show and link to real numbers/devices
> (similar to the way the Location Reference Count shows the correct
> number and when clicked, links to the locations that are referenced by
> that Network Location.)
>

the reference count is linking locations to network environments (and vice
versa) not to devices, does that help?

--

Shaun Pond


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Absent Member.
Absent Member.

Atobias,

oh, I see what you mean - "View the list of ZENworks Object associated
to a network environment", this is defines as "A ZENworks object such
as a bundle or policy is associated with a network environment only if
it contains a reference to the network environment through a system
requirement or policy configuration.".

--

Shaun Pond


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Absent Member.
Absent Member.

If a device gets to default location with a closest server rule that points it to a configuration server that it cannot reach currently, then there is no way for him to tell the primaries as to what its current location is (thereby you will not be able to find out from zcc if his location has gone bad in real time).

On the devices, have you verified if theZES service is running(if they are windows devices)?
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