Welcome Serena Central users! CLICK HERE
The migration of the Serena Central community is currently underway. Be sure to read THIS MESSAGE to get your new login set up to access your account.
Highlighted
janrik Absent Member.
Absent Member.
594 views

Memory usage 100% on Agent 11.3 .0.35304

Hi

When the agent is on a machine that has a 'triplitte' ethernet over usb device attached the memory usage spikes to 100% and stays there until the either the agent is removed or the device driver is remove.
Windows 7 x64 sp1.

Any ideas on how to resolve, other than not to have the zen agent installed? The machines are in lecture venue cabinets so they need to have USB over ethernet to be used.

Regards
Labels (2)
0 Likes
2 Replies
Micro Focus Expert
Micro Focus Expert

Re: Memory usage 100% on Agent 11.3 .0.35304

Try Disabling Self-Defense and Enabling Location Lite. (This can be set at the individual device level...._
So long as ZESM is not in use, it should remove a Networking Driver used with Location Services.
This should not functionally impact anything.

My guess is there is some conflict with the TrippLite Driver.
--
Please give a hearty thumbs up to any post you find helpful!
To find articles by Craig Wilson simply follow the link: Craig Wilson's Tips!
0 Likes
janrik Absent Member.
Absent Member.

Re: Memory usage 100% on Agent 11.3 .0.35304

Thanks, will try that.
0 Likes
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.