wendellr Absent Member.
Absent Member.
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Newbie Question...

How do you resolve the below ZENworks Adaptive Agent error on the Primary Server?

Windows Security Message:

Unable to log into the ZENworks realm because the system has disconnected from the network and the specified credentials did not match with the credentials cached on the system.

- You must specify the credentials used to previously log into the ZENworks
realm from this system.

- If your credentials have changed since the last login, you must reconnect
the system to the network to be able log into the ZENworks realm.

Note: Repeated unsuccessful attempts might clear the cache and prevent
you from logging into the ZENworks realm.
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2 Replies
Murzda Absent Member.
Absent Member.

Re: Newbie Question...

In my case I was using an external certificate authority. I had this problem and it turned out that my certificates were bad. I had to rebuild my server and reinstall with a good certificate and that fixed the problem for me. If you use an internal certificate authority you shouldn't have this problem.

Hope this helps.

Chris

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jkersh Absent Member.
Absent Member.

Re: Newbie Question...

I am having the same issue. My user source is active in the console. On the client it names my Edir tree as the Realm Name. I cant seem to log into the Zenworks realm at all. I really need to get this fixed as quickly as possible.
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