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Anonymous_User Absent Member.
Absent Member.
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Patch Policy Testing Failure: How to get more info?

We've had this issue in the past, but figured we would upgrade from 11.3.2 to 11.4.1 first to see if that fixes the issues. Now that we've upgraded, it seems we're still either confused or finding a potential issue with the system.

All the policies are set to test first, then 3 days later, deploy to the rest of the network (assigned to all devices through dynamic groups that are windows 7 or windows 8 with Zenworks 11 or newer). The test computers are just 6 devices in our department, marked as test in Zenworks. It seems the majority of the policies fail the test, as I get an email that states the following...

Novell ZENworks Patch Management Notification

The following policies were not published because of test failure

(Name of Patch Policies)


If I go look at the Bundle Status of any of these, it shows 0's on all counts (Targeted, pending, failed, success, all of them are zero). If I look at the Message Log, it is blank (No items available).

So I guess my question is: How do we diagnose what exactly failed on these policies?
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Anonymous_User Absent Member.
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Re: Patch Policy Testing Failure: How to get more info?

NoDestiny,

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Knowledge Partner
Knowledge Partner

Re: Patch Policy Testing Failure: How to get more info?

NoDestiny;2416555 wrote:
We've had this issue in the past, but figured we would upgrade from 11.3.2 to 11.4.1 first to see if that fixes the issues. Now that we've upgraded, it seems we're still either confused or finding a potential issue with the system.

All the policies are set to test first, then 3 days later, deploy to the rest of the network (assigned to all devices through dynamic groups that are windows 7 or windows 8 with Zenworks 11 or newer). The test computers are just 6 devices in our department, marked as test in Zenworks. It seems the majority of the policies fail the test, as I get an email that states the following...

Novell ZENworks Patch Management Notification

The following policies were not published because of test failure

(Name of Patch Policies)


If I go look at the Bundle Status of any of these, it shows 0's on all counts (Targeted, pending, failed, success, all of them are zero). If I look at the Message Log, it is blank (No items available).

So I guess my question is: How do we diagnose what exactly failed on these policies?


Currently no easy way. I'd submit an Idea request for this. The only way I know of is a very painstaking procedure to find all the machines that are test machines, assigned to the policy, and go through them one by one to see which ones didn't get patched and then go to each workstation to look at the logs on the device.

Horrible, I know.
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