NovAlf Acclaimed Contributor.
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Printer policy failed to add (iPrint) printer

Hi!
Set printer policy. Add to device. Refresh ws. Log in, iPrint client was installed ok, but got a error "Error: [1/18/10 3:29:08 PM] printer policy POLICYHANDLERS.PrinterPolicy.IPrintPrinterAddFailed Failed to add iprint printer ipp://10.0.0.123/ipp/HP_LaserJet_P2055_CD1A.". Look into ndps directory ippErrs.txt and there was several lines with error
"Routine: SessionManagerGetCurrentUserInfo - @SYSTEM - SNMP PROBLEM
Error: Cannot perform this operation on this built-in special user.".
Did restart ws and during user log in got same errors. System account and SNMP ... huh. My goal is to achieve same as it was and still is in ZfD (4.0.1) to install printers (via Novell Netware 6.5, OES 2) to device wo any user intervention.
When I did tied this policy to user I saw in errors
"Routine: IppInterpretUri - Bad URI (not HTTP, HTTPS, or IPP) - \\.\DISPLAYV3
Error: HTTP - Bad URL supplied (not HTTP:, HTTPS:, or IPP:).".
But, anyway, users usually don't have rights to add printers!
Any ideas?
More thanks, Alar.
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NovAlf Acclaimed Contributor.
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Re: Printer policy failed to add (iPrint) printer

Sorry, forgot -- ZCM 10.2.2 on SLES 11 and Windows XP Pro ws.
Alar.
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NovAlf Acclaimed Contributor.
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Re: Printer policy failed to add (iPrint) printer

I try iPrint forum, please see thread http://forums.novell.com/novell-product-support-forums/iprint/398652-installing-iprint-printers-zcm-unattended-post1918924.html.
Could be some trouble with iPrint setup etc.
More thanks, Alar.
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NovAlf Acclaimed Contributor.
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Re: Printer policy failed to add (iPrint) printer

Any ideas on this subject!? We really need this when we want to deploy ZCM!
Alar.
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Re: Printer policy failed to add (iPrint) printer

NovAlf;1922636 wrote:
Any ideas on this subject!? We really need this when we want to deploy ZCM!
Alar.


http://forums.novell.com/novell-product-support-forums/iprint/339199-iprint-will-not-setup-default-printer.html

Thomas
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NovAlf Acclaimed Contributor.
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Re: Printer policy failed to add (iPrint) printer

Hi and thanks!
Did download KB893225 ... Nope, with system account ... same problem and also with user association ... also same! I couldn't find KB884897 for XP x86! But, anyway, this KB seems to does not fix this issue.
No problem with nipp installation, it was there. Probably with system account rights is same as with bundles installation in general -- system account does not have rights.
More thanks, Alar.
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Knowledge Partner
Knowledge Partner

Re: Printer policy failed to add (iPrint) printer

NovAlf;1922733 wrote:
Hi and thanks!
Did download KB893225 ... Nope, with system account ... same problem and also with user association ... also same! I couldn't find KB884897 for XP x86! But, anyway, this KB seems to does not fix this issue.
No problem with nipp installation, it was there. Probably with system account rights is same as with bundles installation in general -- system account does not have rights.
More thanks, Alar.


Well if you assign the printer policy to device then it should install with "full" rights.

Thomas
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NovAlf Acclaimed Contributor.
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Re: Printer policy failed to add (iPrint) printer

Yeah, for ws, but it can't contact to server where printer is located to get info etc.
Alar.
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Knowledge Partner
Knowledge Partner

Re: Printer policy failed to add (iPrint) printer

NovAlf;1922760 wrote:
Yeah, for ws, but it can't contact to server where printer is located to get info etc.
Alar.


Why can't it contact the server, you're deploying ipp printer right?

Thomas
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Knowledge Partner
Knowledge Partner

Re: Printer policy failed to add (iPrint) printer

thsundel;1922763 wrote:
Why can't it contact the server, you're deploying ipp printer right?

Thomas


And are you using the latest iPrint client?

Thomas
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NovAlf Acclaimed Contributor.
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Re: Printer policy failed to add (iPrint) printer

5.32!
Alar.
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