BachmannK1 Absent Member.
Absent Member.
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Reset Primary User and Primary Workstation

I have a lot of PCs and Users with incorrect display of primary user and primary workstation. On each workstations with wrong user I can see in the properties of the ZCM Agent the wrong user and it is never updated.

I already modified the settings in - Configuration - Device Management - Primary User ... and Primary Workstation. Currently I have a Calculation of - Usage (greatest login time) - Reset after 2 Days - and it is NOT blocked due to settings on a ZENworks folder.

Where can i reset this user/workstation? In Registry or in a ZENworks Configuration file on each machine? I even have PCs which show locally "Nicht verfügbar" (not available) but show old users in ZCC.

We are running ZCM 10.3.4 with only Win7 64bit workstations and Server W2k8r2 with an MS-SQL DB

Klaus
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shaunpond Absent Member.
Absent Member.

Re: Reset Primary User and Primary Workstation

BachmannK,

Have you used Action > Reset Primary User Calculation
Resets the primary user calculation schedule for the selected devices.
The next time a device refreshes its information, it reapplies the
primary user calculation method to designate its new primary user.

--

Shaun Pond


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BachmannK1 Absent Member.
Absent Member.

Re: Reset Primary User and Primary Workstation

Hallo,

thanks a lot - I never ever saw that switch, actually it took a while until I just found it:
Devices - Workstation - Folder - Workstation : Mark either Folder or Workstations and use in menu "Action - Reset Primary User Calculation"

Thanks that should do the job

Klaus
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shaunpond Absent Member.
Absent Member.

Re: Reset Primary User and Primary Workstation

BachmannK,

fingers crossed...

--

Shaun Pond


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