Micro Focus Expert
Micro Focus Expert
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Slow Login on Boot Question for Posters

ZCM Login on a bootup is often reported as slower than during a
Logon/Logoff.

This thread is to gather data about something very specific, so I would
like to keep it on topic to find out if the test helps and to what degree.

If you are seeing this issue, could some of you check the following
items and run a test for me? (This is based on a previous forum post.)

Enable Debug logging on the agent and check the ZENLGN.Log for the
following entries during a cold boot:

ZENLGN [][10:37:30:000] About to call ZENLogin in agent service
ZENLGN [][10:38:20:546] Returned from calling ZENLogin in agent service

Is there a significant delay between the time of "About to call" and
"Returned from Calling"?

If so, please try the following.........

#1 - Ensure .NET 3.5 Sp1 is installed on the device. (This ensures a
fully updated .NET 2.0)

#2 - Create a text file called ZenworksWindowsService.exe.config in the
same folder as ZenworksWindowsService.exe

The file should contain:

<configuration>
<runtime>
<generatePublisherEvidence enabled="false"/>
</runtime>
</configuration>

#3 - Test Booting the Same device multiple times with and without this
file in place. Logon the instant the logon screen is available each
time. Is the time reduced between the two ZENLGN entries with the entry
in place? I would expect a maximum gain of 15-30 seconds....perhaps
none, which is the purpose of this thread.




--
Craig Wilson - MCNE, MCSE, CCNA
Novell Knowledge Partner

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Suggestions/Opinions/Statements made by me are solely my own.
These thoughts may not be shared by either Novell or any rational human.
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Labels (2)
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26 Replies
Absent Member.
Absent Member.

kjhurni;2101186 wrote:
Hi Craig,

Unfortunately no fix for me. Still 5-6 minutes between the time it "about to call" and the time it "returns" from calling. This is on windows XP SP3 with .NET 3.5.1 and the ZCM 11.0.0.41501 agent


When its this slow, it has problems with authenticating.
Do you use eDirectory or AD as a usersource?
We had the same problem when LDAP referrals were pointing to other servers.
If you want, I can send you a "timeline" script that will enable you to accurately see whats going on, also between the about to call and returning by changing some extra registry settings for the NWGINA process.

email me at theflyingcorpse+novell.REMOVE.THIS.AND.DOTS.@googlemail.com and I can send you the instructions on how to enable the neccesary registry settings and the timeline script.


Regards,
Rune "TheFlyingCorpse" Darrud
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Absent Member.
Absent Member.

5-6 minutes is indeed very very slow.
But 1-3 minutes i think it's normal. NOt normal that it takes still so long, but then you're ZCM setup is normal. In conclusion i think this is a Novell problem / BUG and they don't know where to find the solution. In the meantime people are testing a lot of things. But i'm wondering if novell has a testlab with a production enviroinment (not 3 bundles and 1 user) that is going on normal speed.


theflyingcorpse;2101315 wrote:
When its this slow, it has problems with authenticating.
Do you use eDirectory or AD as a usersource?
We had the same problem when LDAP referrals were pointing to other servers.
If you want, I can send you a "timeline" script that will enable you to accurately see whats going on, also between the about to call and returning by changing some extra registry settings for the NWGINA process.

email me at theflyingcorpse+novell.REMOVE.THIS.AND.DOTS.@googlemail.com and I can send you the instructions on how to enable the neccesary registry settings and the timeline script.


Regards,
Rune "TheFlyingCorpse" Darrud
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Knowledge Partner Knowledge Partner
Knowledge Partner

Hi Craig,

I think we made some progress with the updated AV exclusions TID update.
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