Anonymous_User Absent Member.
Absent Member.
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System Update 10.0.2

Hello
My environment:
DB SQL on Win2003 Server and 3 Primary Servers on SLES 10 Sp1.

System Update Status: Update for ZCM (10.0.2).... Type=Zenworks Server and
Platform=Windows

Release Details: Target Type=Workstation on all files (59)
MSI files has path = ${ZENWORKS_HOME}\work\system-update\10_0_2\
linuxfiles has nothing in path

When i apply update (I´ve tryed 5 times with different suggestions from
forums) my linuxservers stucks i Pending because they cant find soursefiles
(and there are no folder /var/opt/novell/zenworks/work om my sles10sp1
primary servers)
My Workstations however has msi-files in
%PrograFiles%\Novell\Zenworks\work\system-update\10_0_2\ and reports sucess
(the inventory module says 10.0.2 wich is the right behavier for an agent
update i guess).

It seems to me that the system confusing servers and workstations.
Why does System update Status says Type=Zenworks Server and
Platform=Windows?, isn´t it suppose to update primary servers on SLES.
Why does Release details says Target type = Workstation?
Why has the linuxfiles no path?

Thanks /Magnus


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3 Replies
msv1 Absent Member.
Absent Member.

Re: System Update 10.0.2

Hello
I´m trying to follow the troubleshooting TID, system update says downloaded
and so i guess it works as supposed but i don´t know, is
%ZENWORKS_HOME%\temp=/var/opt/novell/zenworks/tmp on linux?

Gets Autorized quickly.
On applaying to first stage i get the following messages on the primary
servers message log together with a bunch simular.

Full Message:
The action 42ae90baff26e877175b27b7426dba7c threw an exception. Message:
Object reference not set to an instance of an object. Exception:
System.NullReferenceException: Object reference not set to an instance of an
object at Novell.Zenworks.Content.Internal.CacheProxy.PutContent
(Novell.Zenworks.Content.ContentInfo contentInfo,
Novell.Zenworks.Zmd.Progress progress, Boolean bypassThrottle,
Additional Information:
None
Severity:Error Date:February 28, 2008 3:29:59 PM Acknowledged Date:None
Source:/Devices/Servers/sthss01 Message ID:ActionMan.ActionException
Probable Cause URL:None Log ID:2281ca73ca1dd898046ed2f8d96d0696 Related
Objects:/System/System Bundles/e48e268470ccfe8991073f864f2a75ab

Full Message:
The action d318703d7a2759f1713cba5b280ff3d8 threw an exception. Message:
"None of the source locations could be found". Exception:
Novell.Zenworks.Cache.ZenCacheNoSourceFoundException: "None of the source
locations could be found" at Novell.Zenworks.Cache.FileCache.CopyFile
(Novell.Zenworks.Cache.FileCacheEntry entry, Novell.Zenworks.Zmd.Progress
progress, Boolean bypassThrottle, In
Additional Information:
None
Severity:Error Date:February 28, 2008 3:30:07 PM Acknowledged Date:None
Source:/Devices/Servers/sthss01 Message ID:ActionMan.ActionException
Probable Cause URL:None Log ID:9d77a94d8ee3639148ab50d77cebd516 Related
Objects:/System/System Bundles/ad257be45860ec3b0143f0678c4c

Full Message:
Could not download bundle content for ZCM10.0.2 -
novell-zenworks-zencore-agent-10.0.2-1.noarch.rpm because a ZENworks Server
could not be located.
Additional Information:
None
Severity:Error Date:February 28, 2008 4:09:56 PM Acknowledged Date:None
Source:/Devices/Servers/sthss01 Message ID:ActionMan.CouldNotLocateServer
Probable Cause URL:None Log ID:408df0d23ea4f07796770659f8991145 Related
Objects:/System/System Bundles/b1f3689ee702c1c0f17c88446e040078

I´ve tried the manual way but i dont know if it is the right sollution when
I´m not stucked in pending, it doesn´t work, i get the same errors.
Regards /Magnus

"Shaun Pond" <spond@no-mx.forums.novell.com> wrote in message
news:VA.0000b03b.00a94d9d@no-mx.forums.novell.com...
> Magnus,
>
> have you checked these TIDs -
> http://www.novell.com/support/search.do?cmd=displayKC&docType=kc&externalId=3156703&sliceId=SAL_Public&dialogID=57580576&stateId=0%200%2057586745
> http://www.novell.com/support/search.do?cmd=displayKC&docType=kc&externalId=3793950&sliceId=SAL_Public&dialogID=57580576&stateId=0%200%2057586745
>
> --
>
> Shaun Pond
>
>



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shaunpond Absent Member.
Absent Member.

Re: System Update 10.0.2

Magnus,

I'm not sure at this point - you could try clearing the update and
restarting it

--

Shaun Pond


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