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Absent Member.
Absent Member.
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Ugrade tp ZCM 11 SP4 stuck with "Awaiting Reboot"

Hi

We are preparing our older ZCM 11.3.2 server for ZCM 2017. But we must first upgrade to 11SP4.
The Upgrade was run without any error messages in the system update logfile.
The server has the new agent 11.4 installed and also the version of the database is 11.4.0.
But the status in ZCC is still Pending with stat "Awaiting Reboot"

I booted the server several times and give him time, but it suck.

I see also that the agents are not updated on the /zenworks-setup page.

What is wrong here?

Tom
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Micro Focus Expert
Micro Focus Expert

Re: Ugrade tp ZCM 11 SP4 stuck with "Awaiting Reboot"

Sometimes it takes a little bit for the server to update its "Awaiting Reboot" status.....as it's agent must upload that later.
Is the "Last Full Refresh" time current on the server? (Not last contact)

"zman surp" will also rebuild the packages..........but again this process takes a while too, so you need to be patient there but it is not uncommon to need to use zman surp to rekick the agent rebuild.
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Absent Member.
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Re: Ugrade tp ZCM 11 SP4 stuck with "Awaiting Reboot"

Thanks

I will start zman surp over the weekend and will report the results here.

regards
Tom
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Micro Focus Expert
Micro Focus Expert

Re: Ugrade tp ZCM 11 SP4 stuck with "Awaiting Reboot"

https://www.novell.com/support/kb/doc.php?id=7004951 may help too..............
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Please give a hearty thumbs up to any post you find helpful!
To find articles by Craig Wilson simply follow the link: Craig Wilson's Tips!
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Absent Member.
Absent Member.

Re: Ugrade tp ZCM 11 SP4 stuck with "Awaiting Reboot"

I see that TID, but this file does not exist.
I have now run zman surp "Update ZENworks (11 SP4)" -f and he has begun with the Rebuild of the Agents Packages. After a few minutes the state move to successfull !
All new Agents are now on the /zenworks-setup page.

Thanks for the Tip!
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