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Frequent Contributor.
Frequent Contributor.
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Unable to apply ZCM agent 11.4.1 to devices after clean up "

The system i running 11.4.1 and working just fine, I just clean up older path'es in ZCC, that includes "Post 11SP4 Update Prereq" (It is only used on to get the server platform to 11.4.1), so I don't use it any longer and deleted it.

After that i get this message at the ZCC System-Update pane.

The Update for ZENworks 11 SP4 (11.4.1)
update requires the following update(s) to be downloaded and authorized before it can be deployed:
Post 11SP4 Update Prereq

I re applyed the "Post 11SP4 Update Prereq" via zman sui and authorized it, but that was no help to the issue.

Any clues ?

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9 Replies
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Frequent Contributor.
Frequent Contributor.

Re: Unable to apply ZCM agent 11.4.1 to devices after clean

The tree ZCM servers and one workstation agent was updated before the clean up Therefore fore successful updates).
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Frequent Contributor.
Frequent Contributor.

Re: Unable to apply ZCM agent 11.4.1 to devices after clean

I has submitted a service request on this issue !!! but no answer yet.
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Absent Member.
Absent Member.

Re: Unable to apply ZCM agent 11.4.1 to devices after clean up "

Hasser,

do a deploy to all for the pre-req. It won't actually get deployed to
anything but the primaries, but the 11.4.1 update will feel happier.

--

Shaun Pond
in my "day job" I work for ENGL; our aim is to make Windows deployment
easy


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Trusted Contributor.
Trusted Contributor.

Re: Unable to apply ZCM agent 11.4.1 to devices after clean

Shaun Pond;2418602 wrote:
Hasser,

do a deploy to all for the pre-req. It won't actually get deployed to
anything but the primaries, but the 11.4.1 update will feel happier.

--

Shaun Pond
in my "day job" I work for ENGL; our aim is to make Windows deployment
easy


I have here the same problem.
Does that help?
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Absent Member.
Absent Member.

Re: Unable to apply ZCM agent 11.4.1 to devices after clean up "

Renek,

have you tried the fix I suggested?

--

Shaun Pond
in my "day job" I work for ENGL; our aim is to make Windows deployment
easy


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Absent Member.
Absent Member.

Re: Unable to apply ZCM agent 11.4.1 to devices after clean

Shaun Pond;2418602 wrote:
Hasser,

do a deploy to all for the pre-req. It won't actually get deployed to
anything but the primaries, but the 11.4.1 update will feel happier.

--

Shaun Pond
in my "day job" I work for ENGL; our aim is to make Windows deployment
easy



I am also having the same problem. I am concerned about deploying the older "Post 11SP4 Update Prereq" since I have already updated all primary servers to 11.4.1

Greg Rush
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Absent Member.
Absent Member.

Re: Unable to apply ZCM agent 11.4.1 to devices after clean up "

Gregrush,

do it, it won't hurt, it's just a limitation of version checking I
think. It will only ever deploy to primary servers...

--

Shaun Pond
in my "day job" I work for ENGL; our aim is to make Windows deployment
easy


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Absent Member.
Absent Member.

Re: Unable to apply ZCM agent 11.4.1 to devices after clean

I am having the same issue. Has anyone successfully tried the fix suggested in this post?
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Absent Member.
Absent Member.

Re: Unable to apply ZCM agent 11.4.1 to devices after clean up "

Duscjj,

well I did, which is why I suggested it 🙂

--

Shaun Pond
in my "day job" I work for ENGL; our aim is to make Windows deployment
easy


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