Big news! The community will be moving to a new platform April 21. Read more.
Big news! The community will be moving to a new platform April 21. Read more.
Absent Member.
Absent Member.
2579 views

Unable to image / re-image a once known workstation

So I am trying to re-image my test workstation again and it's not getting the bundle (No work to do). PXE booting and TFTP is all working just fine. Also if I try to image a workstation fresh out of the box that also works just fine. Now I have deleted the workstation object by finding it in the ZENworks console under devices, workstations and this did not help. I have wiped the hard drive partitions, run zisedit -r and zisedit -c with no luck. Current version of zcm 11.3.1, single ZENworks server on Windows 2008 R2.

At this point I am guessing ZENworks still knows about this workstation and will not send down the bundle. Help! Please! 😄
Labels (2)
0 Likes
21 Replies
Absent Member.
Absent Member.

Socc,
> So I am trying to re-image my test workstation again and it's not
> getting the bundle (No work to do).


How is this set up? Image manually assigned to WS or rule-based
imaging?

--
Anders Gustafsson (NKP)
The Aaland Islands (N60 E20)

Have an idea for a product enhancement? Please visit:
http://www.novell.com/rms

0 Likes
Absent Member.
Absent Member.

socc wrote:

>
> So I am trying to re-image my test workstation again and it's not
> getting the bundle (No work to do). PXE booting and TFTP is all
> working just fine. Also if I try to image a workstation fresh out of
> the box that also works just fine. Now I have deleted the
> workstation object by finding it in the ZENworks console under
> devices, workstations and this did not help. I have wiped the hard
> drive partitions, run zisedit -r and zisedit -c with no luck.
> Current version of zcm 11.3.1, single ZENworks server on Windows 2008
> R2.
>
> At this point I am guessing ZENworks still knows about this
> workstation and will not send down the bundle. Help! Please! 😄


Hi

How do you deploy this imaging bundle to unknown devices? What are the
rule-set?

--
Niels
I have always liked... Cowabunga!

If you find this post helpful, please show your appreciation by clicking
on the star below.
A member must be logged in before s/he can assign reputation points.

-- Niels I have always liked... Cowabunga! If you find this post helpful, please show your appreciation by clicking on the star below. A member must be logged in before s/he can assign reputation points.
0 Likes
Absent Member.
Absent Member.

I have three hardware rule sets for testing. Two for BIOS asset tag numbers and one rule for System Manufacturer. I was even able to push a bundle image to a VMware workstation via PXE boot.
0 Likes
Absent Member.
Absent Member.

This would be hardware rule based. I deleted the workstation out of ZENworks. I also have remove all of the rule sets and just tried one at a time for this system that will not image. No luck. 😞
0 Likes
Absent Member.
Absent Member.

I have now pulled the original hard drive and put a new one in the workstation I can't seem to re-image. This did not help. It still says No Work To Do. What log files should I be checking on the ZENworks server for detailed issues?
0 Likes
Absent Member.
Absent Member.

Socc,

check the preboot logs, see what the device is "seeing"...

--

Shaun Pond (now working for ENGL)
newly reminted as a Knowledge Professional


0 Likes
Commodore
Commodore

maybe there is a second ws-object for this ws with a different name ?
next you can try to restore this ws with hardware-rules and the "force"-switch in the rule("Force Download (even if this image matches the most recently installed)") or try to replace the nic.
0 Likes
Absent Member.
Absent Member.

Changed the hard drive and changed the NIC with no luck. Also I checked the box for (Force Download) for the matching hardware rule.
0 Likes
Absent Member.
Absent Member.

Manually imaging a system will work. Also for some reason now, I am unable to image any new systems also, getting the same message "no work to do". I have also notice the Novell ZENworks ISD service is not running and will not start.
0 Likes
Micro Focus Expert
Micro Focus Expert

socc;2397925 wrote:
Manually imaging a system will work. Also for some reason now, I am unable to image any new systems also, getting the same message "no work to do". I have also notice the Novell ZENworks ISD service is not running and will not start.


http://www.novell.com/support/kb/doc.php?id=3418069

Look at the Server Imaging Logs to see what the Device is Reporting for hardware.
Compare that with your Rule Based Imaging Setup.
Your Rules are likely not matching what the devices are reporting.
--
Please give a hearty thumbs up to any post you find helpful!
To find articles by Craig Wilson simply follow the link: Craig Wilson's Tips!
0 Likes
Absent Member.
Absent Member.

Socc,
> Changed the hard drive and changed the NIC with no luck. Also I checked
> the box for (Force Download) for the matching hardware rule.


Have a look at the logs as Craig suggests. They tend to be quite
revealing.

--
Anders Gustafsson (NKP)
The Aaland Islands (N60 E20)

Have an idea for a product enhancement? Please visit:
http://www.novell.com/rms

0 Likes
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.