Absent Member.
Absent Member.

Uploading of Collection Files Failing from Secondary Servers

Hi Guys,

We have a ZCM 11 SP1 setup, with 2 x Primary Servers and currently 7 x secondary servers.

In our WAN monitoring we are seeing continuous traffic from our secondary servers to our primary server, in the range of 38GB in the last 24hrs from a single secondary server.

Upon further investigation, I've found in the zmd-messages.log that it is failing to successfully upload the collection information to the primary server, it continuously reports;

[DEBUG] [03/15/2012 07:37:56.678] [7120] [ZenworksWindowsService] [39] [] [ZenCache] [] [(Thread 39) Call to PutFile was aborted by the user] [] []

We have a case open with Technical Support, but currently they're being as helpful as a heater in a data centre. I'm hoping they come good, but in the mean time, thought I would see if anyone around here has any ideas?

I've tried numerous ZAC commands, such as clearing cache, also tried restarting servers/services, but still no luck. Some get through, others fail. There is no pattern to it, but we don't seem too be able to get all information uploaded. It is trying to upload the files to http://parent-server/zenworks-fileupload/ and that is where its fialing. I can hit that URL without problem, and confirmed there are no connection issues between primary and secondary.

Any ideas/help would be much appreciated.


Labels (2)
2 Replies
Absent Member.
Absent Member.


It appears that in the past few days you have not received a response to your
posting. That concerns us, and has triggered this automated reply.

Has your problem been resolved? If not, you might try one of the following options:

- Visit http://support.novell.com and search the knowledgebase and/or check all
the other self support options and support programs available.
- You could also try posting your message again. Make sure it is posted in the
correct newsgroup. (http://forums.novell.com)

Be sure to read the forum FAQ about what to expect in the way of responses:

If this is a reply to a duplicate posting, please ignore and accept our apologies
and rest assured we will issue a stern reprimand to our posting bot.

Good luck!

Your Novell Product Support Forums Team

Absent Member.
Absent Member.

How easy would it be for you to post a major section of the logs when the upload fails?
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.