wyldkao Absent Member.
Absent Member.

ZAM could not collect jasperstudio usage data

Hi All
I am testung ZAM to collect applicaton usage and use ZRS to generate report.
but we find Zenworkds's Jaspersoft_Studio_5.6 install Wn7/8 and click shortcut on Desktop. but generate report...it seem no usage data (at the same time, other application (like MS office) could collect)

who have ZRS server and could help me to verify my problem ?


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Anonymous_User Absent Member.
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Re: ZAM could not collect jasperstudio usage data


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BMcDowell1 Absent Member.
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Re: ZAM could not collect jasperstudio usage data

Greetings wyldkao -

I was rather surprised to see your posting about this, and as a frequent user of Jaspersoft Studio I assumed I would see usage data from my system. However, I can confirm that I do not see any recorded usage for the program as either a fingerprinted application or as a software files listing. In looking at the recognition for Studio I see that the inventory is picking it up via ARP and MSI databases - not a fingerprint - so that explains the lack of application-based usage data. But the lack of software files usage data is a bit of a mystery to me; I'm wondering if it's because the Studio executable name is rather long and includes spaces...

At the very least a proper fingerprint should be created for Jaspersoft Studio.

Bruce McDowell Technical Services Consultant, McDowell Consulting LLC bruce@consultbruce.com
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