Highlighted
spideymail Absent Member.
Absent Member.
2014 views

ZCM 10.0.3 Adaptive Agent Deployment

Hi All,

I am running W2K3 and XP VMs on a notebook running VIsta as a test setup. With this setup I am attempting to deploy the adaptive agent from the W2K3 server to the XP client as a test.

I believe that I have all the steps outlined that should make deployment possible as I followed the documentation, but it is still resulting in error on the client-side. The agent status results in "Error" after a certain period of time after the Deplyment task has been completed.

I have created a registration key to add to the deployment task as well, but even after doing so, the deployment still results in error.

Deployment to the server VM itself works, but not to the client VM. I have attempted to deploy to both machines simultaneously with the same automated deployment task, as well as seperately, thus far always resulting in error.

I have also attempted to deploy the client to my vista notebook from a test server running ZCM 10.0.3, with the automated task also resulting in error.

Additionally, I have attempted to install the agent manually from the client VM using the web interface. This exercise proved unsuccessful even by being logged in as an Administrator, as running the installer as a non-admin user results in Error Code 1.

Rejoining the client VM to AD on the server VM did not resolve the issue either.

I have to add that the client is joined and correctly logged into the created domain. The XP client does appear in AD, and ping tests between it and the server are successful.

I have checked the EventViewer on the server for clues, but did not find anything unusual. The “Novell Zenworks Adaptive Agent Service” is running on the client although the Adaptive Agent is not installed.

If anybody is able to give me some tips, or advice It will greatly be appreciated.

Regards,
Labels (2)
0 Likes
3 Replies
Anonymous_User Absent Member.
Absent Member.

Re: ZCM 10.0.3 Adaptive Agent Deployment

spideymail,

>I believe that I have all the steps outlined that should make
>deployment possible as I followed the documentation, but it is still
>resulting in error on the client-side. The agent status results in
>"Error" after a certain period of time after the Deplyment task has been
>completed.


No firewalls are in place right?

Can the client telnet the ZCM server on port 443?

I would also take a look at the following logs on the workstation.

ZENPreAgent.InstallErr
ZENPreAgent.InstallLog
ZENPreAgent.InstallState

--
Jared Jennings
Novell Support Forums Sysop
My Blog and Wiki with Tips, Tricks, and Tutorials
http://jaredjennings.org
0 Likes
spideymail Absent Member.
Absent Member.

Re: ZCM 10.0.3 Adaptive Agent Deployment

No firewalls are enabled on the client and/or the server. Did not try to telnet.. Will have another look at the logs, thanks.

Kareem
Field Support Technician
0 Likes
Anonymous_User Absent Member.
Absent Member.

Re: ZCM 10.0.3 Adaptive Agent Deployment

spideymail,

>No firewalls are enabled on the client and/or the server. Did not try to
>telnet.. Will have another look at the logs, thanks.


Hope it goes well.

--
Jared Jennings
Novell Support Forums Sysop
My Blog and Wiki with Tips, Tricks, and Tutorials
http://jaredjennings.org
0 Likes
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.