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ZCM 10.3, Windows 7, Suddenly Slow Login

Just installed a test server with ZCM 10.3, SLES 10.3. Installed Agents on both Windows XP (Client 4.91 SP5) and Windows 7 (Client 2 SP1 IR2) and all was well. Inventory-only agents on Macs working fine.

Then I tried setting some simple Group Policies, e.g. DLU and Remote Management. Now, my Windows 7 login takes 2 minutes from entering the UserID and password to the Windows desktop. During that time the message "Novell Login Successful" displays.

I disabled the polices, then deleted them, then restarted the Zenworks services, but the slow login continued through all attempts to undo whatever I had done.

The one Windows 7 workstation that was installed when I created the policies, still shows them as active, even though the policies have been deleted.

A new Windows 7 workstation with ZCM Agent installed does not show the deleted policies as active, but still has the slow login.

Windows XP workstations (so far) log in OK.

Any ideas what is going on, or what kind of tracing/logging I can do to see what's going on?

Please help!
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Re: ZCM 10.3, Windows 7, Suddenly Slow Login

rbaker,

It appears that in the past few days you have not received a response to your
posting. That concerns us, and has triggered this automated reply.

Has your problem been resolved? If not, you might try one of the following options:

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Re: ZCM 10.3, Windows 7, Suddenly Slow Login

actually you should use Novell client 2 sp1 the final release.(which is may be not related)
but i face this only when the zenworks agent service is stopped on windows 7 the then slow login will happen.
so you can check if the agent is service is really running after login or not

cheers

Khaled
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Re: ZCM 10.3, Windows 7, Suddenly Slow Login

On Wed, 23 Jun 2010 16:56:02 GMT, k eltanahy
<k_eltanahy@no-mx.forums.novell.com> wrote:

>
>actually you should use Novell client 2 sp1 the final release.(which is
>may be not related)


What "final release" are you referring to? The newest Client 2 I see
available is Novell Client 2 SP1 for Windows (IR2) - dated 2 June
2010. Which is what the OP referred to.

Regards,
Ken
--
Ken
Knowledge Partner

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Re: ZCM 10.3, Windows 7, Suddenly Slow Login

i do speak about the below (Novell Client 2 SP1 for Windows Server 2008 R2) released 22 Jan 2010 and which i am using and it seems to be stable in Windows 7 with ZCM10.3
you can try it.

NOVELL: Downloads - Novell Client 2 SP1 for Windows Server 2008 R2

but IR2 i didn't test yet

Cheers
Khaled
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Re: ZCM 10.3, Windows 7, Suddenly Slow Login

Problem solved!

I want to thank you both for the suggestions and then close up this issue by admitting that the problem ended up being caused by not having a reverse DNS entry for our server. Well, actually, it was due to not having effectively cleaned up after a previous DNS entry, but same result.

All the documentation for ZCM emphasizes the importance of having both forward and reverse DNS entries for the ZCM server, so now we know what happens when that's not the case!

Thanks again for your help. I really value this forum and all who contribute!
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