Absent Member.
Absent Member.
959 views

ZCM 11.4 Appliance Not Upgrading?

I just installed an Appliance (ZCM 11.4.0) into an existing Zenworks 11 Management Zone as a primary server. The appliance dashboard shows the version as 11.4.3-FTF.0 (after I did an update after the appliance install) but the version for this server/appliance listed in the ZCC is 11.4.0. There is a system update listed for the server (Update for ZENworks 11 SP4 (11.4.3)) but shows an error - my guess is that the error is due to the appliance already at 11.4.3?

How do I get ZCC to show the correct version or is there something else I need to do with the appliance?

Thanks
-L
Labels (2)
0 Likes
5 Replies
Knowledge Partner Knowledge Partner
Knowledge Partner

Not entirely sure what you are saying here.
Was the ZONE 11.4.3 when you installed this primary?
How many primaries?
Do they all show 11.4.3?

--
Anders Gustafsson (NKP)
The Aaland Islands (N60 E20)

Have an idea for a product enhancement? Please visit:
https://www.novell.com/products/enhancement-request.html

0 Likes
Absent Member.
Absent Member.

Yes. The zone shows 11.4.3 and there are 3 primary servers including the appliance. All but the appliance show 11.4.3 and the appliance shows 11.4.0. But if I log into the appliance, it shows its version as 11.3.4
0 Likes
Knowledge Partner Knowledge Partner
Knowledge Partner

LarryResch,
> All but the appliance show 11.4.3 and the appliance shows
> 11.4.0. But if I log into the appliance, it shows its version as 11.3.4


That sounds really weird. When you say "log into the appliance" I assume
you run ZCC on the appliance? I think you best bet would be to open an
SR, but before you do, check that this appliance can indeed see the other
servers and that the management agent is running.

novell-zenworks-configure -c SystemStatus

Zac cl

zac zc -l

--
Anders Gustafsson (NKP)
The Aaland Islands (N60 E20)

Have an idea for a product enhancement? Please visit:
https://www.novell.com/products/enhancement-request.html

0 Likes
Absent Member.
Absent Member.

AndersG;2458986 wrote:
LarryResch,
> All but the appliance show 11.4.3 and the appliance shows
> 11.4.0. But if I log into the appliance, it shows its version as 11.3.4


That sounds really weird. When you say "log into the appliance" I assume
you run ZCC on the appliance? I think you best bet would be to open an
SR, but before you do, check that this appliance can indeed see the other
servers and that the management agent is running.

novell-zenworks-configure -c SystemStatus

Zac cl

zac zc -l

--
Anders Gustafsson (NKP)
The Aaland Islands (N60 E20)

Have an idea for a product enhancement? Please visit:
https://www.novell.com/products/enhancement-request.html


It is showing that everything is running and the config looks correct to me. Is there a way to push the 11.4.3 update to the server again?

-L
0 Likes
Knowledge Partner Knowledge Partner
Knowledge Partner

LarryResch,
> It is showing that everything is running and the config looks correct to
> me. Is there a way to push the 11.4.3 update to the server again?


Yes, you shuld be able to reassign the update to that server.

I guess you compared the output of those three to that of a normal server?


--
Anders Gustafsson (NKP)
The Aaland Islands (N60 E20)

Have an idea for a product enhancement? Please visit:
https://www.novell.com/products/enhancement-request.html

0 Likes
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.