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BBZBiel Absent Member.
Absent Member.
2039 views

ZCM11.2.2 sucv error

Trying to install 11.2.2 on a SLES 11 SP2 x64 server having ZCM 11.2.1 monthly update installed. The update is in state downloaded. The zdc check for 11.1.2 returns no error

If i try to execute suvc for 11.2.2, i have the following error in the logfile:

--------------------------------------------------------------------------------
[DEBUG] [DiagnoseZen] SUCV started at 2012.11.09 AD at 13:04:44 CET
[INFO ] [DiagnoseZen]
+ Starting System Update Command Validator (11.2.2).
[INFO ] [SystemInfo]
+ ----------------------------------
System Information:
+ ----------------------------------
OS: SUSE Linux Enterprise Server 11 64 bit
Database: External Sybase
ZCM Version: 11.2.1
[ERROR] [ZDCNative]
[!] Could not load native library, native features will be disabled
[DEBUG] [ZDCNative] no zdcnative in java.library.path
java.lang.UnsatisfiedLinkError: no zdcnative in java.library.path
at java.lang.ClassLoader.loadLibrary(ClassLoader.java :1734)
at java.lang.Runtime.loadLibrary0(Runtime.java:823)
at java.lang.System.loadLibrary(System.java:1028)
at com.novell.zenworks.zdc.system.platform.ZDCNative. initialize(ZDCNative.java:20)
at com.novell.zenworks.zdc.system.platform.ZDCNative. <clinit>(ZDCNative.java:33)
at com.novell.zenworks.zdc.DiagnoseZen.startZDC(Diagn oseZen.java:110)
at com.novell.zenworks.zdc.DiagnoseZen.start(Diagnose Zen.java:69)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Native MethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(De legatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at com.novell.zenworks.zdc.boot.Bootstrap.main(Bootst rap.java:113)
[INFO ] [DiagnoseZen]
+ Attempting to connect to database...
[TRACE] [DatabaseConnector] Establising JDBC connection.
[ERROR] [DiagnoseZen]
[!] The sajdbc.jar build does not match the shared object build
[DEBUG] [DiagnoseZen] The sajdbc.jar build does not match the shared object build
com.novell.zenworks.zdc.exception.ZDCException: The sajdbc.jar build does not match the shared object build
at com.novell.zenworks.zdc.DiagnoseZen.startZDC(Diagn oseZen.java:148)
at com.novell.zenworks.zdc.DiagnoseZen.start(Diagnose Zen.java:69)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Native MethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(De legatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at com.novell.zenworks.zdc.boot.Bootstrap.main(Bootst rap.java:113)
Caused by: java.sql.SQLException: The sajdbc.jar build does not match the shared object build
at sybase.jdbc4.sqlanywhere.IDriver.makeODBCConnectio n(Native Method)
at sybase.jdbc4.sqlanywhere.IDriver.connect(IDriver.j ava:764)
at java.sql.DriverManager.getConnection(DriverManager .java:582)
at java.sql.DriverManager.getConnection(DriverManager .java:185)
at com.novell.zenworks.zdc.db.AbstractJDBCDBAdapter.c onnect(AbstractJDBCDBAdapter.java:56)
at com.novell.zenworks.zdc.db.SybaseDBAdapter.connect (SybaseDBAdapter.java:77)
at com.novell.zenworks.zdc.db.DatabaseConnector.conne ct(DatabaseConnector.java:54)
at com.novell.zenworks.zdc.DiagnoseZen.startZDC(Diagn oseZen.java:128)
... 6 more
[DEBUG] [DiagnoseZen] SUCV finished at 2012.11.09 AD at 13:04:45 CET
--------------------------------------------------------------------------------------

Any idea about the error?
Labels (2)
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13 Replies
abrehmc Absent Member.
Absent Member.

Re: ZCM11.2.2 sucv error

I was just going to write the exact same thing.
That sajdbc.jar file is not present anywhere on my backend servers, nor in the SUCV zip file.

Maybe it's a global error?
Anyone got this working?

Regards
Allan
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abrehmc Absent Member.
Absent Member.

Re: ZCM11.2.2 sucv error

I solved it... there's missing files in the ZIP archive.

Do the following:
1. Get the SUCV 11.2.1
2. Unzip the SUCV 11.2.1 and 11.2.2 into 2 different dirs.
3. Go to /lib/native and copy ALL files from 11.2.1 not present in the 11.2.2 folder, remember to do this recursively
4. ZIP up the new 11.2.2 SUCV and run it on the server - all works.

Regards
Allan
0 Likes
Knowledge Partner
Knowledge Partner

Re: ZCM11.2.2 sucv error

On 12/11/2012 13:26, abrehmc wrote:

> I solved it... there's missing files in the ZIP archive.
>
> Do the following:
> 1. Get the SUCV 11.2.1
> 2. Unzip the SUCV 11.2.1 and 11.2.2 into 2 different dirs.
> 3. Go to /lib/native and copy ALL files from 11.2.1 not present in the
> 11.2.2 folder, remember to do this recursively
> 4. ZIP up the new 11.2.2 SUCV and run it on the server - all works.


Thanks for the follow up. I'll now report this to Novell.
--
Simon
Novell/SUSE/NetIQ Knowledge Partner

------------------------------------------------------------------------
Do you work with Novell technologies at a university, college or school?
If so, your campus could benefit from joining the Novell Technology
Transfer Partner (TTP) program. See novell.com/ttp for more details.
------------------------------------------------------------------------
0 Likes
Anonymous_User Absent Member.
Absent Member.

Re: ZCM11.2.2 sucv error

>Thanks for the follow up. I'll now report this to Novell.
I tried Craig but he is on vacation.

Regards
Allan
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Anonymous_User Absent Member.
Absent Member.

Re: ZCM11.2.2 sucv error

Does someone have the link to 11.2.1 SUCV?
I have been searching for it and have not been able to find it on the
Novell Download web page.
0 Likes
Knowledge Partner
Knowledge Partner

Re: ZCM11.2.2 sucv error

On 12/11/2012 20:22, RSharp wrote:

> Does someone have the link to 11.2.1 SUCV?
> I have been searching for it and have not been able to find it on the
> Novell Download web page.


It's available from the 'ZCM 11.2.1 upgrade manual import file' download
page @ http://download.novell.com/Download?buildid=woOqw2K-U_c~

HTH.
--
Simon
Novell/SUSE/NetIQ Knowledge Partner
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BBZBiel Absent Member.
Absent Member.

Re: ZCM11.2.2 sucv error

Thanks for the solution. The check is OK so.
Now hopping the update to 11.2.2 will be good.
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shaunpond Absent Member.
Absent Member.

Re: ZCM11.2.2 sucv error

BBZBiel,

yeah, appears to be a problem with 645-bit SLES and internal Sybase,
and we're looking at it. If anyone has this problem with a different
setup, please speak up! But, if your import went OK, and you didn't
stop and restart it, it's an unnecessary step - it was written for
11.2.1 because of the NCC download problem, and for some reason
engineering created a new one for 11.2.2 - me, I wouldn't have
bothered.

--

Shaun Pond


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Anonymous_User Absent Member.
Absent Member.

Re: ZCM11.2.2 sucv error

> If anyone has this problem with a different setup, please speak up!
I have, I think it would be the same problem on all 64 bit Linux
platforms.

I know it happens on other setups also, it happened to me 2 times on
external OEM Sybase and one time on an internal database.

Regards
Allan
0 Likes
Knowledge Partner
Knowledge Partner

Re: ZCM11.2.2 sucv error

On 13/11/2012 08:49, Shaun Pond wrote:

> 645-bit SLES


Hmm didn't know 645-bit CPUs existed ... SUSE are innovative! 😉
--
Simon
Novell/SUSE/NetIQ Knowledge Partner

------------------------------------------------------------------------
Do you work with Novell technologies at a university, college or school?
If so, your campus could benefit from joining the Novell Technology
Transfer Partner (TTP) program. See novell.com/ttp for more details.
------------------------------------------------------------------------
0 Likes
mfinn Absent Member.
Absent Member.

Re: ZCM11.2.2 sucv error

spond;2229860 wrote:
BBZBiel,

yeah, appears to be a problem with 645-bit SLES and internal Sybase,
and we're looking at it. If anyone has this problem with a different
setup, please speak up! But, if your import went OK, and you didn't
stop and restart it, it's an unnecessary step - it was written for
11.2.1 because of the NCC download problem, and for some reason
engineering created a new one for 11.2.2 - me, I wouldn't have
bothered.

--

Shaun Pond


Will Novell release an updated 11.2.2? I don't see the update listed as available in my system updates. I know I can combine the bits from 11.2.1, but if an update is forthcoming...i'd rather wait.
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shaunpond Absent Member.
Absent Member.

Re: ZCM11.2.2 sucv error

Mfinn,

the problem is only in the validator, not the update itself - my advice
is to forget the validator unless your import went wrong

--

Shaun Pond


0 Likes
shaunpond Absent Member.
Absent Member.

Re: ZCM11.2.2 sucv error

Shaun,

for everyone who's reading this thread, I posted a new version
yesterday and emailed everyone who'd downloaded the "broken" version

--

Shaun Pond


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