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jimbjorklund Absent Member.
Absent Member.

ZenUserDaemon.exe using all available memory

On some machines ZenUserDaemon.exe is using all available memory. The
process starts allocation memory after the Zenworks login has occurred and
eventually allocates all available memory and makes the computer unusable.

This is only occurring on some machines some of the time and it's usually
fixed by rebooting the computer, but not in all cases. Of course the
problem shouldn't be occurring at all. The problem has occurred on Zenworks
11, 11 SP1 and 11 SP1a.

The machines on which this problem is currently occurring are running
Windows 7 Enterprise 64-bit SP1
Novell Clinet 2 IR 7
Zenworks 11 SP1 Patch a
Labels (2)
2 Replies
jimbjorklund Absent Member.
Absent Member.

Re: ZenUserDaemon.exe using all available memory

The only errors in the Zenworks log are theese, and I don't know if
they're a result of the extreme ZenUserDaemon.exe memory-usage or if it's
the other way round.

[ERROR] [11/08/2011 10:51:08.952] [1344] [ZenworksWindowsService] [21]
["Username"] [printer policy]
[POLICYHANDLERS.PrinterPolicy.IPrintPrinterAddFailed] [Failed to add iprint
printer "Printername"] [] [null]

[ERROR] [11/08/2011 10:51:10.309] [1344] [ZenworksWindowsService] [21]
["Username"] [printer policy]
[POLICYHANDLERS.PrinterPolicy.UserDeamonNotFound] [Unable to get the user
deamon while enforcing printer policy. Printer Policy may only be
partially enforced.] [Failed to set default] [null]
jimbjorklund Absent Member.
Absent Member.

Re: ZenUserDaemon.exe using all available memory

I found the cause for the errors, we had two conflicting iPrint policies
that were being applied on the device. One printer was included in both
policies and the policies had different default printers set. One of the
iPrint policies was set on the same Folder the device was in and the other
policy was applied one level above that folder. On this particular machine
the conflicting policies could not be applied, while on other machines the
policies were applied and all the printers worked but in ZCM the device's
message log contained errors about Printer policy enforcement
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