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rbaker_hsl Absent Member.
Absent Member.

Zenserver process dead after installing June 2011 PRU

ZCM 10.3.1 on SLES

We were trying to image a new model of computer, Lenovo M91p, and having problems getting PreBoot service to launch. Thought perhaps the latest PRU would fix it. So downloaded and deployed the June 2011 PRU, and rebooted the server. Server sent this message via email.
"Error: [6/2/11 2:26:29 PM] Loader.SettingsRefreshModule SettingsModule.SettingsUnknownError An internal error occurred while trying to refresh the system settings."
At console the zenserver process status is "dead". I issued a zenserver restart but still "dead".

What happened and how can I fix it?

I installed this box a year ago just to test out Zenworks Configuration Management and this is the first problem we've had.
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shaunpond Absent Member.
Absent Member.

Re: Zenserver process dead after installing June 2011 PRU


the PRU is only for inventory, it contains updated definitions for
software and hardware, it's not going to help with imaging, and should
not have caused this problem. A reboot is not required after deploying
the PRU, so I suggest that the problem was already present, just
waiting to happen when the server was restarted. Can I suggest that you
post this in the server-install forum, where you'll stand a better
chance of getting the help you need?


Shaun Pond

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