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JHarpoleOE2 Absent Member.
Absent Member.
571 views

Zenworks Control Control Center not opening in IE

I am running Zenworks 11

I have an environment that recently I have lost the ability to connect to the Zenworks Control Center using IE.

I have tried Chrome and Firefox and both work without any issue.

This seems to be a IE issue as I have tried IE8, IE9 and IE11. none are working

When I put in the address IE pops up the "Internet explorer cannot display the webpage", this come up right away, with no delay at all.

I have added the URL to the local sites and lowered the security all the way down, still will not open.

I have checked to make sure my java is enabled in the browser and is up to date, still will not open.

I have two Zen server and I get the same results connecting to either. but Chrome and Firefox continue to work with no problem.

I have tried everything I can think of but have been unable to get IE to open the Control Center login page.

I have checked proxy settings, cleared cache, updated Java, and updated IE

Thank you
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4 Replies
Knowledge Partner
Knowledge Partner

Re: Zenworks Control Control Center not opening in IE

JHarpoleOE2,
> I am running Zenworks 11


Version? (11.4.2?) Ie could it be an ssl issue?

--
Anders Gustafsson (NKP)
The Aaland Islands (N60 E20)

Have an idea for a product enhancement? Please visit:
https://www.novell.com/products/enhancement-request.html

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JHarpoleOE2 Absent Member.
Absent Member.

Re: Zenworks Control Control Center not opening in IE

I know there is no SSL cert on the server. As when I hit it with Chrome or Firefox I have to do the "Allow" to go past the cert failure. Would IE just not give you the option? Is there a way around that?

Thank you for your help!
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JHarpoleOE2 Absent Member.
Absent Member.

Re: Zenworks Control Control Center not opening in IE

*** FIXED ***

You must turn off TLS 1.0 in the Advanced section of Internet Options.

As soon as I did that it worked, I turned it back on and it stopped working.
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Knowledge Partner
Knowledge Partner

Re: Zenworks Control Control Center not opening in IE

JHarpoleOE2,
> You must turn off TLS 1.0 in the Advanced section of Internet Options.
>
> As soon as I did that it worked, I turned it back on and it stopped
> working.


Yes. It was a SSL issue, or rather that some versions of IE block
"unsecure" encryption methods.

--
Anders Gustafsson (NKP)
The Aaland Islands (N60 E20)

Have an idea for a product enhancement? Please visit:
https://www.novell.com/products/enhancement-request.html

0 Likes
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