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jdkoerner Honored Contributor.
Honored Contributor.
1744 views

error when trying to edit a Install Files action

In ZCC if I go to edit a Install File(s) action on any existing bundle and
click on one of the file details I get a java error. I have tried Firefox
and Internet Explorer on a few different machines so I am guessing this is
some type of server side issue. Anyone else run into this also?

Best Regards,
Jim Koerner

ZCM 11.1 w/ all released patches on Windows 2008x64

Java error from browser:
Novell ZENworks Control Center has encountered an error. The details of the
error are shown below.

Where would you like to go next?
..Home
..Devices
..Users
..Policies
..Patch Management
..Reports
..Configuration

Error Details:
java.lang.IllegalArgumentException: id to load is required for loading
at org.hibernate.event.LoadEvent.(LoadEvent.java:51)
at org.hibernate.event.LoadEvent.(LoadEvent.java:33)
at org.hibernate.impl.SessionImpl.load(SessionImpl.java:782)
at
com.novell.zenworks.datamodel.session.hibernate.AbstractHibernateSessionImpl.simpleGet(AbstractHibernateSessionImpl.java:213)
at
com.novell.zenworks.datamodel.utils.AdminImplUtil.get(AdminImplUtil.java:96)
at
com.novell.zenworks.datamodel.services.content.ContentAdminImpl.getContent(ContentAdminImpl.java:2226)
at
com.novell.zenworks.datamodel.services.content.ContentAdminImpl.get(ContentAdminImpl.java:2200)
at
com.novell.zenworks.admin.controls.MultiFileControl$EditFileDlg.createChildControls(MultiFileControl.java:625)
at
com.novell.web.controls.WebControl.ensureChildControls(WebControl.java:1738)
at
com.novell.web.controls.WebControl.preRenderRecursiveInternal(WebControl.java:2633)
at
com.novell.web.controls.WebControl.preRenderRecursiveInternal(WebControl.java:2645)
at
com.novell.web.controls.WebControl.preRenderRecursiveInternal(WebControl.java:2645)
at
com.novell.web.controls.WebControl.preRenderRecursiveInternal(WebControl.java:2645)
at
com.novell.web.controls.WebControl.preRenderRecursiveInternal(WebControl.java:2645)
at
com.novell.web.controls.WebControl.preRenderRecursiveInternal(WebControl.java:2645)
at
com.novell.web.controls.WebControl.preRenderRecursiveInternal(WebControl.java:2645)
at
com.novell.web.controls.WebControl.preRenderRecursiveInternal(WebControl.java:2645)
at
com.novell.web.controls.WebControl.preRenderRecursiveInternal(WebControl.java:2645)
at
com.novell.web.controls.WebControl.preRenderRecursiveInternal(WebControl.java:2645)
at
com.novell.web.controls.WebControl.preRenderRecursiveInternal(WebControl.java:2645)
at
com.novell.web.controls.WebControl.preRenderRecursiveInternal(WebControl.java:2645)
at
com.novell.web.controls.WebControl.preRenderRecursiveInternal(WebControl.java:2645)
at
com.novell.web.controls.WebControl.preRenderRecursiveInternal(WebControl.java:2645)
at
com.novell.web.controls.WebControl.preRenderRecursiveInternal(WebControl.java:2645)
at
com.novell.web.controls.WebControl.preRenderRecursiveInternal(WebControl.java:2645)
at
com.novell.web.controls.WebControl.preRenderRecursiveInternal(WebControl.java:2645)
at
com.novell.web.controls.WebControl.preRenderRecursiveInternal(WebControl.java:2645)
at
com.novell.web.controls.WebControl.preRenderRecursiveInternal(WebControl.java:2645)
at
com.novell.web.controls.WebControl.preRenderRecursiveInternal(WebControl.java:2645)
at
com.novell.web.controls.WebControl.preRenderRecursiveInternal(WebControl.java:2645)
at
com.novell.web.controls.WebControl.preRenderRecursiveInternal(WebControl.java:2645)
at
com.novell.web.controls.WebControl.preRenderRecursiveInternal(WebControl.java:2645)
at
com.novell.web.controls.WebControl.preRenderRecursiveInternal(WebControl.java:2645)
at
com.novell.web.controls.WebControl.preRenderRecursiveInternal(WebControl.java:2645)
at
com.novell.web.controls.WebControl.preRenderRecursiveInternal(WebControl.java:2645)
at
com.novell.web.controls.WebControl.preRenderRecursiveInternal(WebControl.java:2645)
at com.novell.web.controls.Page.internalProcessRequest(Page.java:738)
at com.novell.web.controls.Page.processRequest(Page.java:667)
at
com.novell.zenworks.fw.web.internal.layout.Index.processRequest(Index.java:613)
at com.novell.web.internal.controls.PageTag.doEndTag(PageTag.java:86)
at org.apache.jsp.jsp.index_jsp._jspService(index_jsp.java:181)
at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
at
org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:377)
at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:313)
at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:260)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
at
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
at
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at
org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:646)
at
org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:436)
at
org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:342)
at
org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:302)
at com.novell.web.NJWCServlet.serviceImpl(NJWCServlet.java:97)
at
com.novell.zenworks.fw.web.internal.ZENworksServlet.service(ZENworksServlet.java:84)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
at
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
at
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at
com.patchlink.sapphire.web.pages.vulnerability.session.HibernateSessionFilter.doFilter(HibernateSessionFilter.java:75)
at
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at
org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
at
org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
at
org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:563)
at
org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
at
org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
at
org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
at
com.novell.zenworks.tomcat.ZENRequestValve.invoke(ZENRequestValve.java:1293)
at
org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:298)
at
org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:857)
at
org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:588)
at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489)
at java.lang.Thread.run(Thread.java:662)








Labels (2)
0 Likes
7 Replies
shaunpond Absent Member.
Absent Member.

Re: error when trying to edit a Install Files action

Jim,

I'd get the ZDC for 11.1 and run it to see if your system is OK as a
first step

--

Shaun Pond


0 Likes
jdkoerner Honored Contributor.
Honored Contributor.

Re: error when trying to edit a Install Files action

I ran ZDC and it comes back clean except for files that have been replaced
with patches coming back as inconsistent and Asset Management related stuff
that we don't have.

Jim

ZENworks Database Verifier
All required tables are found in the database.

Following objects missing are in tables' structures.
Missing object in table 'NC_MemoryModule'
Object type: [Constraint] , Object name: [FK_MemMod_CompOID]
Detail: [Name: FK_MemMod_CompOID, Type: F, Table: NC_MemoryModule]
Missing object in table 'NC_NetworkDriver'
Object type: [Constraint] , Object name: [FK_NetDr_CompOID]
Detail: [Name: FK_NetDr_CompOID, Type: F, Table: NC_NetworkDriver]
Missing object in table 'NC_Floppy'
Object type: [Constraint] , Object name: [FK_Floppy_CompOID]
Detail: [Name: FK_Floppy_CompOID, Type: F, Table: NC_Floppy]
Missing object in table 'NC_Component'
Object type: [Constraint] , Object name: [FK_Comp_ProductAlias]
Detail: [Name: FK_Comp_ProductAlias, Type: F, Table: NC_Component]
All required database Procedures/Views are present in the database.


ZENworks Content Verifier
All aliased content objects linked to existing content.
All content objects reference to existing files.
All content files are in consistent state.


ZENworks File Verifier
Following required files are missing.

C:\Program Files (x86)\Novell\ZENworks\bin\TSUsage32.exe
C:\Program Files (x86)\Novell\ZENworks\bin\TSUsage64.exe
C:\Program Files (x86)\Novell\ZENworks\bin\UMxlator.exe
C:\Program Files (x86)\Novell\ZENworks\bin\ZCMUMHelper.exe
C:\Program Files
(x86)\Novell\ZENworks\bin\XmlSerializers\AssetManagementModule.XmlSerializers.dll
C:\Program Files (x86)\Novell\ZENworks\bin\modules\AssetManagementModule.dll
C:\Program Files
(x86)\Novell\ZENworks\conf\resources\AssetManagementModule.conf
C:\Program Files (x86)\Novell\ZENworks\lang\AssetManagementModule_de.dll
C:\Program Files (x86)\Novell\ZENworks\lang\AssetManagementModule_es.dll
C:\Program Files (x86)\Novell\ZENworks\lang\AssetManagementModule_fr.dll
C:\Program Files (x86)\Novell\ZENworks\lang\AssetManagementModule_it.dll
C:\Program Files (x86)\Novell\ZENworks\lang\AssetManagementModule_ja.dll
C:\Program Files (x86)\Novell\ZENworks\lang\AssetManagementModule_pt.dll
C:\Program Files (x86)\Novell\ZENworks\lang\AssetManagementModule_zh_CN.dll
C:\Program Files (x86)\Novell\ZENworks\lang\AssetManagementModule_zh_TW.dll


Following required files are inconsistent.

File 'C:\Program Files (x86)\Novell\ZENworks\lib\java\SCR-3.0.jar' is
inconsistent!!!
File 'C:\Program Files (x86)\Novell\ZENworks\lib\java\zpm-baseline-11.1.jar'
is inconsistent!!!
File 'C:\Program Files
(x86)\Novell\ZENworks\lib\java\zpm-datamodel-11.1.jar' is inconsistent!!!
File 'C:\Program Files (x86)\Novell\ZENworks\lib\java\zpm-zpd-11.1.jar' is
inconsistent!!!
File 'C:\Program Files
(x86)\Novell\ZENworks\share\tomcat\webapps\zenworks\WEB-INF\lib\zpm-ui-11.1.jar'
is inconsistent!!!
File 'C:\Program Files
(x86)\Novell\ZENworks\zpm\agents\windows\x64\analyze.exe' is inconsistent!!!
File 'C:\Program Files
(x86)\Novell\ZENworks\zpm\agents\windows\x64\mcescan.exe' is inconsistent!!!
File 'C:\Program Files
(x86)\Novell\ZENworks\zpm\agents\windows\x64\remediate.exe' is
inconsistent!!!
File 'C:\Program Files
(x86)\Novell\ZENworks\zpm\agents\windows\x86\analyze.exe' is inconsistent!!!
File 'C:\Program Files
(x86)\Novell\ZENworks\zpm\agents\windows\x86\mcescan.exe' is inconsistent!!!
File 'C:\Program Files
(x86)\Novell\ZENworks\zpm\agents\windows\x86\remediate.exe' is
inconsistent!!!



"Shaun Pond" <spond@no-mx.forums.novell.com> wrote in message
news:VA.0000f760.0aa825a1@no-mx.forums.novell.com...
> Jim,
>
> I'd get the ZDC for 11.1 and run it to see if your system is OK as a
> first step
>
> --
>
> Shaun Pond
>
>

0 Likes
shaunpond Absent Member.
Absent Member.

Re: error when trying to edit a Install Files action

Jim,

agreed, that looks OK - I cannot find an existing bug with this issue,
I think a SR is called for here...

--

Shaun Pond


0 Likes
jdkoerner Honored Contributor.
Honored Contributor.

Re: error when trying to edit a Install Files action

Loosk like it has to do with generated bundles in the ZPM folder. If you
look at an 'Install File(s)'action like in the 'ZPM\DAU\Discover Applicable
Updates Windows-x86_64-en-WIN7sp0' bundle you will see the files detail is a
long path and if you click on it to look at the details you end up with a
Java error. I did a SR and he was able to see the same error in as I was
in 11.1. Not really a big deal because it is in an area most people won't
be poking around in. More of an FYI.

Jim

"Shaun Pond" <spond@no-mx.forums.novell.com> wrote in message
news:VA.0000f775.0b671022@no-mx.forums.novell.com...
> Jim,
>
> agreed, that looks OK - I cannot find an existing bug with this issue,
> I think a SR is called for here...
>
> --
>
> Shaun Pond
>
>

0 Likes
shaunpond Absent Member.
Absent Member.

Re: error when trying to edit a Install Files action

Jim,

I already have a bug open for this 🙂 I'll admit I haven't created a
TID though - can you either tell the engineer it's bug 722103 or tell
me the SR number and I'll handle it...

--

Shaun Pond


0 Likes
jdkoerner Honored Contributor.
Honored Contributor.

Re: error when trying to edit a Install Files action

Shaun,
The SR is 10729921531

"Shaun Pond" <spond@no-mx.forums.novell.com> wrote in message
news:VA.0000f79f.049951fe@no-mx.forums.novell.com...
> Jim,
>
> I already have a bug open for this 🙂 I'll admit I haven't created a
> TID though - can you either tell the engineer it's bug 722103 or tell
> me the SR number and I'll handle it...
>
> --
>
> Shaun Pond
>
>

0 Likes
shaunpond Absent Member.
Absent Member.

Re: error when trying to edit a Install Files action

Jim,

I've added a note

--

Shaun Pond


0 Likes
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