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iOS management

I currently use MaaS360 to manage the districts 250+ iPad/iPhone deployment. Due to a major price increase for this product I was told to look for something else. I had used the older ZMM product which really didn't do what I needed but decided to look at the integrated Mobile Management as an option. I have a few questions I am hoping someone that is using the product can answer.

I haven't been able to find a way to create and icon or badge for the iPads for website bookmarks. I couldn't find reference to this in the documentation so am wondering if this isn't a possibility in this version?

How does a end user deploy applications that have been assigned as an option to be installed but are not installed or ones that have failed deployment and they want to initiate the install themselves. It looks like there is no longer an agent or app for ZENworks?

Has the option to force the iOS software version to upgrade been integrated into this version of Mobile Management yet? I currently can initiate a iOS update for all my devices and for the most part they will update over a period of a week or so. I can't seem to find any reference to how this would be done for Mobile Management now.

Thanks for any help that can be provided.

Richard
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Micro Focus Expert
Micro Focus Expert

Re: iOS management

I'm not an expert here and perhaps open an SR to have a specialist help you through stuff....

To answer a few things...
#1 - ZENworks no longer has an app in the AppStore, but instead makes use of the built-in MDM IOS functionality.

#2 - Regarding "Forcing" an IOS Upgrade....It is my understanding that the control is actually the opposite...IOS will upgrade by default unless you configure a profile to PREVENT it.
ZCM can configure a profile to "Prevent" this and perhaps you have done this....ZCM can be used to "Undo" this profile to let the upgrade go through.

#3 - URLs Icons can be managed using profiles, but a Feature Enhancement is being worked on to make that a specific feature.

#4 - As far as bundle installs, this relates to how the bundle is installed.

Keep in mind.....This IOS management is actually included with the product at no cost....so I would just work on deploying it to see where it gets you.
Also Open an SR to work through things to figure out how all this works.....
If you send or post the SR#, I can make sure it ends up in the correct hands.....






rhuhman;2496140 wrote:
I currently use MaaS360 to manage the districts 250+ iPad/iPhone deployment. Due to a major price increase for this product I was told to look for something else. I had used the older ZMM product which really didn't do what I needed but decided to look at the integrated Mobile Management as an option. I have a few questions I am hoping someone that is using the product can answer.

I haven't been able to find a way to create and icon or badge for the iPads for website bookmarks. I couldn't find reference to this in the documentation so am wondering if this isn't a possibility in this version?

How does a end user deploy applications that have been assigned as an option to be installed but are not installed or ones that have failed deployment and they want to initiate the install themselves. It looks like there is no longer an agent or app for ZENworks?

Has the option to force the iOS software version to upgrade been integrated into this version of Mobile Management yet? I currently can initiate a iOS update for all my devices and for the most part they will update over a period of a week or so. I can't seem to find any reference to how this would be done for Mobile Management now.

Thanks for any help that can be provided.

Richard
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Micro Focus Frequent Contributor
Micro Focus Frequent Contributor

Re: iOS management

Hello Richard,

Adding to what Craig mentioned -

You can create a Web Clip payload (using the Apple Configurator) and then deploy the payload to your iPad's using ZENworks (Using iOS Profile Bundle) - ).

Details of 'Web Clip' payload are found here - https://developer.apple.com/business/documentation/Configuration-Profile-Reference.pdf.

iOS Profile Details - https://www.novell.com/documentation/zenworks-2017-update-3/zen_zmm/data/t45cjmy3yd4o.html

As Craig mentioned, this feature is on roadmap

Ability to DELAY OS updates for a specified period is available in Update 4. Ability to DEPLOY iOS Updates is part next release of ZENworks.

Thanks
Vikram
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