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mario02 Absent Member.
Absent Member.
1390 views

prompt / display message not working

since upgrade to v 10.1.1 i saw that the bundle action prompt message or display message is not working. not for new created or older existing bundles.
can somebody confirm this problem ?

regards ! Mario a fighting Admin somewhere in Germany
Labels (2)
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6 Replies
sgrossiord Absent Member.
Absent Member.

Re: prompt / display message not working

HI make it with mozilla 2, with ie7 you don't have the messsage box to enter your message.
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mario02 Absent Member.
Absent Member.

Re: prompt / display message not working

misunderstood
first :
i have some bundles,created erlier with v 10.1.0x , include prompt message bundle actions or display message actions - not working since the agent upgrade to 10.1.1.
also creating a new message action over ZCC is not working since server upgrade to v 10.1.1.
example:
into the ZCC create new bundle / select action - display message
under define Prompt i can write a text but not save the text . get a error message by trying to save the action : prompt cannot be blank . . .

confuse . . .

regards ! Mario a fighting Admin somewhere in Germany
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mdallair Absent Member.
Absent Member.

Re: prompt / display message not working

Hi mario02,

I have the same problem as you have.

I will open a SR on this and post result in this thread when i got some news from Novell.

Martin Dallaire
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mdallair Absent Member.
Absent Member.

Re: prompt / display message not working

Hi Mario2,

Are you using a different language than English for working with the ZCC console ?

It look like the ZCC Console in french does not permit to add different prompt for the Display message and prompt user.


Martin Dallaire
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mario02 Absent Member.
Absent Member.

Re: prompt / display message not working

thanks you. sound good.
use my ZCC in english.
had a call with a colleague from other company - also using an upgraded zcm v10.1.1. - and the same problem.

regards ! Mario a fighting Admin somewhere in Germany
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mdallair Absent Member.
Absent Member.

Re: prompt / display message not working

Hi Mario2,

I just finished to talk with Novell about the SR i have open about this problem.

This is now report as a bug and submit to the developpement team for correction.

Now it is time to wait about a fix

Martin Dallaire
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