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zcm 11.2 web interface slow

Running ZCM 11.2 appliance. The web console used to be quite snappy.
Now there are pauses while it thinks after selecting many of the
links. The VM server doesn't appear to be taxed and it looks like I
have sufficient resources for the VM. Only 70 employees and only
slightly more devices - so it isn't a large install by any means. I
saw a recommendation to reserve the memory, but that hasn't helped.
Are there any database cleanup routines that should be running
automatically (or manually by me) that I should check on? I'm open to
suggestions...I don't see anything wrong except the slow response.

Thanks,
Ken
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Absent Member.
Absent Member.

Kjhurni,

nice

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Shaun Pond


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spond;2237731 wrote:
Kjhurni,

nice

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Shaun Pond


Unfortunately it doesn't work
I had the special set of .sh files and I just aplied 11.2.2 and it overwrote/reset my JVM settings back to the defaults
AUGH!
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Absent Member.
Absent Member.

Kjhurni,

I this you should raise a SR in this case, it's bad if we're including
wrong info

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Shaun Pond


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On Fri, 21 Dec 2012 21:51:17 GMT, Anders Gustafsson
<AndersG@no-mx.forums.novell.com> wrote:

>KeN Etter,
>> How often is that
>> supposed to happen?

>
>Difficult to give any hard and fast rules... How often do you back it
>up?


I have a cron job backing it up nightly.
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KeN Etter,
> I have a cron job backing it up nightly.


OK. That should really be sufficient as the database is packed when you
backup.

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On Wed, 26 Dec 2012 18:46:02 GMT, kjhurni
<kjhurni@no-mx.forums.novell.com> wrote:
>
>Okay, you look in the best practices guide
>
>'Novell Documentation'
>(http://www.novell.com/documentation/zenworks11/zen11_cm_deployment_bp/?page=/documentation/zenworks11/zen11_cm_deployment_bp/data/bi5t8rz.html#bzqryzl)
>
>I see they got my feedback and appear to have the correct section in
>there that you need to CREATE the .sh file


So I am looking at those pages, but quite honestly it appears that is
for a primary server that is more heavily utilized than mine is. I
have 70 users and only slightly more devices. I really can't be
pushing this server that hard. Why would it take 20 seconds to get
from the login screen to the Zenworks Control Center?
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Absent Member.
Absent Member.

Another pointer to zcc slowness could be the number of roles and rights assigned to the zcc user logging in. The more the number of rights to evaluate before rendering a page, the slower it gets. Have you tried logging as the super user (if possible) and observe the same pages' loading time?
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On Wed, 09 Jan 2013 03:26:02 GMT, kvallish
<kvallish@no-mx.forums.novell.com> wrote:

>
>Another pointer to zcc slowness could be the number of roles and rights
>assigned to the zcc user logging in. The more the number of rights to
>evaluate before rendering a page, the slower it gets. Have you tried
>logging as the super user (if possible) and observe the same pages'
>loading time?


I am logging in as the super user. It is the one experiencing the
slowness.
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On Wed, 02 Jan 2013 18:49:15 GMT, KeN Etter
<ketter@no-mx.forums.novell.com> wrote:

>So I am looking at those pages, but quite honestly it appears that is
>for a primary server that is more heavily utilized than mine is. I
>have 70 users and only slightly more devices. I really can't be
>pushing this server that hard. Why would it take 20 seconds to get
>from the login screen to the Zenworks Control Center?


And I upgraded to 11.2.2 last night, but that didn't help. I have an
SR open...I will have to see if support has any suggestions.

Ken
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Finally solved the problem. Was digging around further in the server and found that resolv.conf had old DNS information. The network settings (via YAST) had correct DNS info, but somehow resolv.conf never got updated when I migrated my DNS servers. Not sure how that happened, but everything is responsive now.
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Micro Focus Expert
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Cool.........Never would have guessed that.
Anything in particular that made you look there?

On 2/14/2013 2:06 PM, ketter wrote:
>
> Finally solved the problem. Was digging around further in the server
> and found that resolv.conf had old DNS information. The network
> settings (via YAST) had correct DNS info, but somehow resolv.conf never
> got updated when I migrated my DNS servers. Not sure how that happened,
> but everything is responsive now.
>
>



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On Thu, 14 Feb 2013 21:40:41 GMT, craig wilson
<craig_d_wilson@yahoo.com> wrote:

>Cool.........Never would have guessed that.
>Anything in particular that made you look there?


I happened to notice the time was incorrect. So I looked at the time
settings. They were correct but when I tested NTP it failed. I tried
pinging the NTP server by name and could not get a reponse. Pinged
the NTP server by IP address and it worked. Changed the NTP settings
from name to the IP address and time synced up. Was curious about
name lookups and checked that out. But everything was correct that I
could see in the network settings. Dug further and found those old IP
addresses in resolv.conf. Suprised me. 🙂

Ken
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