Welcome Serena Central users! CLICK HERE
The migration of the Serena Central community is currently underway. Be sure to read THIS MESSAGE to get your new login set up to access your account.
Anonymous_User Absent Member.
Absent Member.
3041 views

ESM Management Console can't authenticate directories

I can't seem to authenticate the directories in ESM Management Console.
These are the steps I have taken so far.
Installed Windows 2003 server and applied patches and updates.
Named the server zenendpoint.
Installed the Novell Client.
Installed SQL Server 2000 and applied sp3. Installed Microsoft IIS.
Pinged zensendpoint server from a pc on the network.
Installed ESM Policy Distribution Service & the Management Service using
ESM Single Server Installation.
Installed the ESM Management Console.

Configuration box comes up when you open ESM Management Console.

Friendly Name: merc
Service Type: Novell eDirectory
Host Server/Domain Name: tried the ip address of a network server with
eDirectory installed, tried using the same servers name, also tried
zenendpoint
Domain/Tree: put in eDirectory tree name
Selected Available for User Authentication
Deselected Secure authentication
Account: cn=administrator,o=tree name
Password: above user's password

Test Results = Test configuration for merc failed. Please check the
configuration names and authentication settings.

Running Netware 6.5 on a clustered network.
Have no idea what is going wrong so any help at all would be fantastic.

0 Likes
3 Replies
Anonymous_User Absent Member.
Absent Member.

Re: ESM Management Console can't authenticate directories

I ran into problems also when trying to authenticate using LDAP from the
ESM Mgmt. Console to eDirectory. To get it to work, I had to turn off TLS,
to see the screen I am talking about, from ConsoleOne, go to the LDAP
Group object, Properties, at the General tab, I had to un-check the
"Require TLS for simple binds with password" option. Next go to the LDAP
Server object properties, click the "Refresh NLDAP Server Now" button.
After these changes, authentication worked. Good luck.

0 Likes
Anonymous_User Absent Member.
Absent Member.

Re: ESM Management Console can't authenticate directories

Most of the LDAP Groups didn't have TLS selected but I did change the one
that did. I then refreshed the NLDAP server that it was on. But still had
bo luck.

I have logged onto the novell network as admin.org and into the windows
2003 server as administrator. I then run the ESM Management Console and
repeat the steps of Friendly Name: merc, Service Type: Novell eDirectory,
Host Server/Domain Name: ip address of server running eDirectory,
Domain/Tree: org, Selected Available for User Authentication, Unselected
Secure authentication, then put in the account name of cn=admin,o=org, put
in the admin password, selected test and get the same message. Test
configuration for merc failed. Please check the configuration names and
the authentication settings.

Am I right in assuming this step is to get the Windows 2003 server
authentication to eDirectory on the server?

Would it have anything to do with running a cluster or anything to do with
the SAN. Do I need to create a network account called administrator
instead of admin?

thanks for you feedback Art.

0 Likes
Todd3 Absent Member.
Absent Member.

Re: ESM Management Console can't authenticate directories

We have found some issues with ZESM save mechanism to specific eDir environments. The LDAP call we make is different and we are making changes in our code to accommodate this. Have you entered in a case yet? Direct all contact through me and I will get you the build as soon as it is released here in the next week or so.

Thanks,

Todd
tcrane@novell.com
0 Likes
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.