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jdkoerner Honored Contributor.
Honored Contributor.
2123 views

Error when trying to look at FDE about on device

I am in the process of rolling out FDE to a number of devices. On one if I
go to the show properties > Full Disk Encryption -> About I get a dos box
flash up with error code 1168 and then it closes. The machine is currently
in the process of encrypting so I want to take a look on its status.

Jim Koerner

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4 Replies
Anonymous_User Absent Member.
Absent Member.

Re: Error when trying to look at FDE about on device

Jim,

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Has your problem been resolved? If not, you might try one of the following options:

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bbeachem Absent Member.
Absent Member.

Re: Error when trying to look at FDE about on device

That error usually means that one of these two services is not running: ZESService or ZESUser. Are you logging in directly to a machine (so in the console session)? Another thing to try is killing the ZESUser process in task manager. DO NOT try and kill the ZESService as it will reboot your machine.
Also, what version of 11.2 are you using?
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jdkoerner Honored Contributor.
Honored Contributor.

Re: Error when trying to look at FDE about on device

Went back to the machine I was having issues with to check on the services
but now the FDE dialog comes up fine so not sure what happened originally.
We are currently at 11.2 with update 1.

Jim

"bbeachem" <bbeachem@no-mx.forums.novell.com> wrote in message
news:bbeachem.5de2ep@no-mx.forums.novell.com...
>
> That error usually means that one of these two services is not running:
> ZESService or ZESUser. Are you logging in directly to a machine (so in
> the console session)? Another thing to try is killing the ZESUser
> process in task manager. DO NOT try and kill the ZESService as it will
> reboot your machine.
> Also, what version of 11.2 are you using?
>
>
> --
> bbeachem
> ------------------------------------------------------------------------
> bbeachem's Profile: http://forums.novell.com/member.php?userid=103657
> View this thread: http://forums.novell.com/showthread.php?t=456256
>

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bbeachem Absent Member.
Absent Member.

Re: Error when trying to look at FDE about on device

okay... let us know if you see this again.
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