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Cadet 1st Class
Cadet 1st Class
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Code(-9195) Error in vnd.nds.stream://Couldn't send email:java.net.SocketException: connection reset

Hi,

I have a null driver which contains a policy to send email notification to managers for password expiration of a user . 

The policy executed in test environment with no error. But in prod, it is showing below error. 

Message:  Code(-9195) Error in vnd.nds.stream://IDV-IAM-PRD ********* Couldn't send email: java.net.SocketException: Connection reset.

 

Can someone advise?

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Knowledge Partner Knowledge Partner
Knowledge Partner

Are you using the same SMTP server? Does one require authorization? Does one require TLS vs the other?

IDM 4.7 and 4.8 have different implentations of the SMTP code, and have different reactions to different SMTP systems.

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Cadet 1st Class
Cadet 1st Class

Hi ,

We are using SMTP server and the authentication is successful. 

Is there any other way we can resolve this issue. 

 

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