Knowledge Partner
Knowledge Partner
956 views

Error installing iManager 3.1 SP1

Hello,

The install fails on my SLES 12 SP3 server.

Any ideas?

Thanks
-alekz
__________________________________________________________________________

Thu Jun 28 10:17:16 CEST 2018

Free Memory: 26459 kB
Total Memory: 44032 kB

2 Command Line Args:
0: -m
1: CONSOLE

java.class.path:
/tmp/install.dir.124260/InstallerData
/tmp/install.dir.124260/InstallerData/installer.zip

ZGUtil.CLASS_PATH:
/tmp/install.dir.124260/InstallerData
/tmp/install.dir.124260/InstallerData/installer.zip

sun.boot.class.path:
/tmp/install.dir.124260/Linux/resource/jre/lib/resources.jar
/tmp/install.dir.124260/Linux/resource/jre/lib/rt.jar
/tmp/install.dir.124260/Linux/resource/jre/lib/sunrsasign.jar
/tmp/install.dir.124260/Linux/resource/jre/lib/jsse.jar
/tmp/install.dir.124260/Linux/resource/jre/lib/jce.jar
/tmp/install.dir.124260/Linux/resource/jre/lib/charsets.jar
/tmp/install.dir.124260/Linux/resource/jre/lib/jfr.jar
/tmp/install.dir.124260/Linux/resource/jre/classes

java.ext.dirs:
/tmp/install.dir.124260/Linux/resource/jre/lib/ext
/usr/java/packages/lib/ext

java.version == 1.8.0_172 (Java 1)
java.vm.name == Java HotSpot(TM) 64-Bit Server VM
java.vm.vendor == Oracle Corporation
java.vm.version == 25.172-b11
java.vm.specification.name == Java Virtual Machine Specification
java.vm.specification.vendor == Oracle Corporation
java.vm.specification.version == 1.8
java.specification.name == Java Platform API Specification
java.specification.vendor == Oracle Corporation
java.specification.version == 1.8
java.vendor == Oracle Corporation
java.vendor.url == http://java.oracle.com/
java.class.version == 52.0
java.compiler == null
java.home == /tmp/install.dir.124260/Linux/resource/jre
java.io.tmpdir == /tmp
os.name == Linux
os.arch == amd64
os.version == 4.4.120-94.17-default
path.separator == :
file.separator == /
file.encoding == UTF-8
user.name == root
user.home == /root
user.dir == /tmp/install.dir.124260
user.language == en
user.region == null
__________________________________________________________________________

Install Begin: Thu Jun 28 10:16:16 CEST 2018
Install End: Thu Jun 28 10:17:16 CEST 2018

Installed by InstallAnywhere 9.0 Enterprise Build 3431, by Macrovision


User Interactions
-----------------


#Component Selection
#-------------------
USER_INPUT_PRODUCTS=\"NetIQ iManager 3.1.1, Tomcat, JVM\",\"\",\"\"

#Enable IPV6
#-----------
USER_INPUT_ENABLE_IPV6=\"\",\"No\"

#Plugin Install
#--------------
USER_INPUT_PLUGIN_DOWNLOAD=\"\",\"No\"
USER_INPUT_PLUGIN_DIRECTORY=\"\",\"No\"

#Get PORT Input
#--------------
TOMCAT_PORTS=\"8080\",\"8443\"

#Certificate
#-----------
CERT=RSA

#RSA: Cipher
#-----------
USER_INPUT_CERTIFICATE_TYPE=\"NONE\",\"\",\"\",\"\"

#Authorized User Information
#---------------------------
CONFIGIMAN_PROPERTIES=\"none\",\"none\"

#Pre-Installation Summary
#------------------------
OK_TO_PROCEED=\"Ok to proceed\",\"\"

Summary
-------

Installation: Successfulwith errors.

38 Successes
0 Warnings
2 NonFatalErrors
0 FatalErrors

Action Notes:

None

Install Log Detail:

Install Action: InstallAnywhere Variables
Status: SUCCESSFUL

Install Action: InstallAnywhere Variables
Status: SUCCESSFUL

Install Action:
Status: SUCCESSFUL

Install Action:
Status: SUCCESSFUL

Install Action:
Status: SUCCESSFUL

Install Action:
Status: SUCCESSFUL

Command Line: /usr/lib/rpm/rpmdb_verify /var/lib/rpm/[A-Z]*
Status: SUCCESSFUL

Install Action:
Status: SUCCESSFUL

Install Action:
Status: SUCCESSFUL

Check Disk Space: /var/log
Status: SUCCESSFUL
Additional Notes: NOTE - Required Disk Space:
221,710,915; Free Disk Space: 9,534,423,040

Install Directory: /jre
Status: SUCCESSFUL
Additional Notes: NOTE - Directory already
existed

Install JRE: /jre
Status: SUCCESSFUL

Install Directory: /var/log/
Status: SUCCESSFUL
Additional Notes: NOTE - Directory already
existed

Custom Action:
com.novell.application.iManager.install.LinuxPreinstallUpgradeImanager
Status: SUCCESSFUL

Command Line: /bin/rpm -Uv
/tmp/patch/iManager/installs/linux/packages/imanager/rpms/novell-imanager*.rpm
Status: SUCCESSFUL

Command Line: /bin/rpm -Uv
/tmp/patch/iManager/installs/linux/packages/imanager/rpms/novell-plugin-base*.rpm
Status: SUCCESSFUL

Custom Action:
com.novell.application.iManager.install.LinuxInstalliManager
Status: ERROR
Additional Notes: ERROR - class
com.novell.application.iManager.install.LinuxInstalliManager.install()
runtime exception:

Custom Action:
com.novell.application.iManager.install.LinuxStopInstallProcess
Status: SUCCESSFUL

Execute Command: /usr/bin/getent group idvadmin
Status: SUCCESSFUL

Execute Command: /usr/sbin/usermod -a -G idvadmin novlwww
Status: SUCCESSFUL

Execute Command: /usr/sbin/usermod -A idvadmin novlwww
Status: SUCCESSFUL

Execute Command: /bin/chgrp -R idvadmin /var/opt/novell/naudit
Status: SUCCESSFUL

Execute Command: /bin/chmod -R g+wx /var/opt/novell/naudit
Status: SUCCESSFUL

Install Directory: /var/opt/novell/tomcat8/webapps/nps/
Status: SUCCESSFUL

Install Directory:
/var/opt/novell/tomcat8/webapps/nps/UninstallerData/
Status: SUCCESSFUL

Install Uninstaller: NetIQ iManager 3.1.1 (Install All Uninstaller
Components)
Status: SUCCESSFUL


Install File:
/var/opt/novell/tomcat8/webapps/nps/UninstallerData/UninstalliManager.lax
Status: SUCCESSFUL

Install Uninstaller: NetIQ iManager 3.1.1 (Install All Uninstaller
Components)
Status: SUCCESSFUL

Install Directory: /root/
Status: SUCCESSFUL
Additional Notes: NOTE - Directory already
existed


Install Action:
Status: SUCCESSFUL

Install Action:
Status: SUCCESSFUL

Command Line: chown -R -L novlwww:novlwww
/var/opt/novell/tomcat8
Status: SUCCESSFUL

Command Line: chown -R novlwww:novlwww
/var/opt/novell/tomcat8/webapps/nps
Status: SUCCESSFUL

Command Line:
Status: ERROR
Additional Notes: ERROR -
/usr/sbin/rcnovell-tomcat8 restart

Install Action:
Status: SUCCESSFUL

Command Line: cp
/tmp/patch/iManager/documentation/en/install/gettingstarted.html
/tmp/patch/iManager/documentation/en/install/gettingstarted.html.sav
Status: SUCCESSFUL

Install Action: null
Status: SUCCESSFUL

Install Action: null
Status: SUCCESSFUL

Labels (1)
0 Likes
4 Replies
Knowledge Partner Knowledge Partner
Knowledge Partner

Re: Error installing iManager 3.1 SP1

Sounds a bit like Bug# 1099556 which was reported this morning.


--
Good luck.

If you find this post helpful and are logged into the web interface,
show your appreciation and click on the star below.

If you want to send me a private message, please let me know in the
forum as I do not use the web interface often.
0 Likes
ScorpionSting Absent Member.
Absent Member.

Re: Error installing iManager 3.1 SP1

I couldn't even get that far..... appears GUI install doesn't correctly shut down the running instance as it claims the port is in use or invalid....if I go in through another session and make sure it is dead, it still claims this error.... I think it is because I have the OS tomcat running on the default ports (8080/8443) and the iManager was/is running on +1 (8081/8444), but it appears the installer doesn't correctly account for this....and with no GUI option to set this for the installer, I'm going to have to hack :mad:

Visit my Website for links to Cool Solution articles.
0 Likes
ScorpionSting Absent Member.
Absent Member.

Re: Error installing iManager 3.1 SP1

Ummm......??


novell-tomcat8-service.service loaded active exited IManager Tomcat8 service
novell-tomcat8.service not-found failed failed novell-tomcat8.service

Visit my Website for links to Cool Solution articles.
0 Likes
Mohit_Verma02 Trusted Contributor.
Trusted Contributor.

Re: Error installing iManager 3.1 SP1

Was this resolved ?

0 Likes
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.