Subject | Author | Views | Posted | |
---|---|---|---|---|
Hi, I would like to know which version of Connector is suitable for windows 2019 and active direc...
| 388 | 2020-05-05 13:27 | ||
Has anyone attempted to add MACRS depreciation to the Assets App? I am not familiar with it so I w...
| 574 | 2019-09-16 23:39 | ||
We are pleased to announce the general availability of Service Support Manager (SSM) and Service Req...
| 3217 | 2018-11-01 03:46 | ||
Please join us for a What's New in Service Support Manager 5.4 webinar on Nov 7, 2018 7:00 AM PST. ...
| 2751 | 2018-10-30 23:09 | ||
SSM / SRC 5.3 will be released soon and we'll be doing a What's New webcast on September 20th at 7am...
| 5771 | 2017-09-07 23:27 | ||
We want to stay as close to Out of Box as possible but know the Category, Sub-Category and sub-categ...
| 7652 | 2016-08-31 00:25 | ||
In SSM I have created an SLA with a fairly complex group of logical clauses (lots of OR operators). ...
| 7814 | 2016-06-24 23:05 | ||
Hi,
is there a way to open CIs directly from the relationshipGraph using Workcenter UI? Current...
| 6226 | 2016-03-14 21:36 | ||
Hello,
i would like to know if someone has developed at some point elements to link items betwe...
| 6897 | 2016-02-24 19:51 | ||
I am very happy to announce the general availability of Serena Request Center Mobile Client version ...
| 8078 | 2015-12-17 08:39 | ||
We are pleased to announce the general availability of Serena Service Manager 5.2.1 and Serena Reque...
| 7084 | 2015-12-12 00:15 | ||
When we make an announcement only our Occasional Users see it in the SRP and not the Regular Users (...
| 6779 | 2015-11-13 23:38 | ||
We are starting to rely on the SLA engine and related reporting. We are finding nearly 30% of our t...
| 2921 | 2015-04-22 00:19 | ||
If you have any browser display issues then you may need to clear your browser cache ser.so/1x...
| 67 | 2014-11-24 11:38 | ||
Get it here and subscribe here
| 92 | 2014-11-13 17:36 | ||
When I open a current Incident or request, I receive the following message "ERROR obtaining SL...
| 4244 | 2014-07-29 17:30 | ||
Join us on twitter where Serena Support are tweeting at least 3 times a day. Go on, take a lea...
| 57 | 2014-05-29 17:50 | ||
I'd like to be able to run a report that shows color depending on the state For instance a ...
| 56 | 2014-03-26 20:42 | ||
What format do my knowledgebase articles need to be in to import into SSM? We are getting read...
| 3628 | 2014-03-11 19:15 | ||
We would like to be able to have one of these sections always display 2 rows of icons. We hav...
| 3726 | 2014-02-07 19:17 |