dschaldedfg

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2010-03-09
14:46
1229 views
A variety of iPrint and iManager Errors
I am having a variety of problems with my iPrint and iManager environment and I wonder if anyone might have some ideas as to what might be causing the issues. Here in a nutshell are 4 servers that I am currently seeing the issues on.
10.30.1.11 - When trying to create a printer we get the following message,
Error: Create Printer Failure com.novell.service.ndps.ndpsexception.com.novell.admin.common.exceptions.uniqueSPIexception:(error -601) the object name entered could not be found in the context specified.
Also when trying to browse to the objects in the tree I am unable to select the items, iManager has all the information expanded under the tabs and I am unable to select the items, but I would say that a restart of the webserver, tomcat4, tomcat5 might fix that.
10.31.1.11 - I get a 503 service unavailable while accessing iManager. Again I think that a restart of the services should work, but would (should) I need to fix the server certificates? What affect would that have on the network, i.e. would I need to restart the server?
10.33.1.11 - When creating the printer I receive the following error, System Error A system Error Occurred [Ok]
10.37.1.11 - When trying to "read" the details of the printer I get the following Exception reading the Printer Control NDPS Library error: C0012h
In some cases even though I am getting errors I did see that a printer object was created with the name I was using (for example: Test_Printer or Testing Printer)
10.30.1.11 - When trying to create a printer we get the following message,
Error: Create Printer Failure com.novell.service.ndps.ndpsexception.com.novell.admin.common.exceptions.uniqueSPIexception:(error -601) the object name entered could not be found in the context specified.
Also when trying to browse to the objects in the tree I am unable to select the items, iManager has all the information expanded under the tabs and I am unable to select the items, but I would say that a restart of the webserver, tomcat4, tomcat5 might fix that.
10.31.1.11 - I get a 503 service unavailable while accessing iManager. Again I think that a restart of the services should work, but would (should) I need to fix the server certificates? What affect would that have on the network, i.e. would I need to restart the server?
10.33.1.11 - When creating the printer I receive the following error, System Error A system Error Occurred [Ok]
10.37.1.11 - When trying to "read" the details of the printer I get the following Exception reading the Printer Control NDPS Library error: C0012h
In some cases even though I am getting errors I did see that a printer object was created with the name I was using (for example: Test_Printer or Testing Printer)
2 Replies
Anonymous_User

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2010-03-13
22:22
dschaldedfg,
It appears that in the past few days you have not received a response to your
posting. That concerns us, and has triggered this automated reply.
Has your problem been resolved? If not, you might try one of the following options:
- Visit http://support.novell.com and search the knowledgebase and/or check all
the other self support options and support programs available.
- You could also try posting your message again. Make sure it is posted in the
correct newsgroup. (http://forums.novell.com)
Be sure to read the forum FAQ about what to expect in the way of responses:
http://forums.novell.com/faq.php
If this is a reply to a duplicate posting, please ignore and accept our apologies
and rest assured we will issue a stern reprimand to our posting bot.
Good luck!
Your Novell Product Support Forums Team
http://support.novell.com/forums/
It appears that in the past few days you have not received a response to your
posting. That concerns us, and has triggered this automated reply.
Has your problem been resolved? If not, you might try one of the following options:
- Visit http://support.novell.com and search the knowledgebase and/or check all
the other self support options and support programs available.
- You could also try posting your message again. Make sure it is posted in the
correct newsgroup. (http://forums.novell.com)
Be sure to read the forum FAQ about what to expect in the way of responses:
http://forums.novell.com/faq.php
If this is a reply to a duplicate posting, please ignore and accept our apologies
and rest assured we will issue a stern reprimand to our posting bot.
Good luck!
Your Novell Product Support Forums Team
http://support.novell.com/forums/
Marcel_Cox

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2010-03-15
15:01
Could you give some details on your environment like OS version and SP level used, iManager version, platform where iManager is running on, iPrint plugin version.
BTW to verify the health of your certificates, you can run pkidiag.nl on the server
BTW to verify the health of your certificates, you can run pkidiag.nl on the server