Anonymous_User Absent Member.
Absent Member.

Add printer driver


We have a problem adding a HP M2770 driver to the broker.
We get the error message:
Uploading the driver has exceeded the default heap space memory allocation!
To increase memory, use the java option -Xmx<memory size> on the java
startup command line.
Edit the file 'tomcat/4/bin/tomcat4.ncf'.
Increase the value of the option '-Xmx256' on the line 'setenv
CATALINA_OPTS=-vm160m -Xmx256m...'.
Use increments of 64. Restart tomcat and try again.

1. In our cluster resource iprint, tomcat isn't even loaded, and iprint has
worked fine for 2 years, for what purpose is tomcat needed ?
Printers are distributed through Workstation Profiles across the
2. I have loaded tomcat with the value Xmx512m but this didn't help either
3. Also tried PDRVGen.exe, this didn't help either
4. Added an older driver from system, this worked fine

Java (based on 1.4.2_09) Build 06091415.
Ndspm Version 3.02 November 30, 2006
Broker Version 3.00.11 August 26, 2005
Apache Web Server 2.0.54 Version 2.00.54 July 26, 2005

Already Thanks,

H.W. Schotlen

1 Reply
Anonymous_User Absent Member.
Absent Member.

Re: Add printer driver


It appears that in the past few days you have not received a response to your
posting. That concerns us, and has triggered this automated reply.

Has your problem been resolved? If not, you might try one of the following options:

- Visit and search the knowledgebase and/or check all
the other self support options and support programs available.
- You could also try posting your message again. Make sure it is posted in the
correct newsgroup. (

Be sure to read the forum FAQ about what to expect in the way of responses:

If this is a reply to a duplicate posting, please ignore and accept our apologies
and rest assured we will issue a stern reprimand to our posting bot.

Good luck!

Your Novell Product Support Forums Team

The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.