Big news! The community will be moving to a new platform April 21. Read more.
Big news! The community will be moving to a new platform April 21. Read more.
Absent Member.
Absent Member.
1328 views

Adding printer after removing

We are starting to have issues when a user deletes a printer from our XP machines that was added via iPrint and then tries to add the printer back.
When the user tries to add the printer back via the iPrint web page it gets to the fourth step (add the printer) and just sits there. When we cancel out of the install and then try to add it again we get an error that the printer has already been installed but it will not show up in the printers folder. The printer adds it's self to the registry and we delete it from there and we can install the printer again but it get's to the fourth step and sits there again.
It looks like when the printer is removed it corrupts something and will not allow you to add that printer back.
Anyone have any clues as to how to fix this?
0 Likes
1 Reply
Absent Member.
Absent Member.

radtkem,

It appears that in the past few days you have not received a response to your
posting. That concerns us, and has triggered this automated reply.

Has your problem been resolved? If not, you might try one of the following options:

- Visit http://support.novell.com and search the knowledgebase and/or check all
the other self support options and support programs available.
- You could also try posting your message again. Make sure it is posted in the
correct newsgroup. (http://forums.novell.com)

Be sure to read the forum FAQ about what to expect in the way of responses:
http://forums.novell.com/faq.php

If this is a reply to a duplicate posting, please ignore and accept our apologies
and rest assured we will issue a stern reprimand to our posting bot.

Good luck!

Your Novell Product Support Forums Team
http://support.novell.com/forums/

0 Likes
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.