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Anonymous_User Absent Member.
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Adobe Reader 7.0

Does this happen to any one else? When you print a PDF it takes 2 minuets to print one page? When you get the adobe print progress bar it sits a 0% for a long time. And sometimes adobe closes. It doesn't matter if I print a 1 page document or a 100 page document. I downloaded the latest iprint client. As far as the server goes I have NetWare 6.5 sp2. I have not loaded any other patches on the server. The problem is only with PDF files.
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Anonymous_User Absent Member.
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Re: Adobe Reader 7.0

I tried setting up the printer through the local network and it prints fine. It is only printers that are setup through iprint and it only happens with PDF files.?!

>>> John Long<John.Long@pathfinderlld.com> 3/14/2005 1:36 PM >>>

Does this happen to any one else? When you print a PDF it takes 2 minuets to print one page? When you get the adobe print progress bar it sits a 0% for a long time. And sometimes adobe closes. It doesn't matter if I print a 1 page document or a 100 page document. I downloaded the latest iprint client. As far as the server goes I have NetWare 6.5 sp2. I have not loaded any other patches on the server. The problem is only with PDF files.


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Anonymous_User Absent Member.
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Re: Adobe Reader 7.0

this is ringing a bell...but for the life of me I can't remember the solution.
I think it was a setting in Acrobat.... I'm investigating....



Suzanne Miles
Volunteer Sysop, Novell Support Connection
http://support.novell.com/forums/
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Anonymous_User Absent Member.
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Re: Adobe Reader 7.0

My Novell contact remembered the solution! It's not actually iPrint even
though that's the way it looks. The way to prove this is to pause the output of
the printer and print the doc in Acrobat 6.x and then print the same doc in
Acrobat 7 and check the file sizes. It seems, for some reason, that Acrobat 7
renders differently than 6.x did and file sizes are bigger, therefore taking
longer. If you do this with the same exact file and the file sizes are the same
but it's still taking longer with Acrobat 7, I need a copy of that file sent to
my Novell contact.


Suzanne Miles
Volunteer Sysop, Novell Support Connection
http://support.novell.com/forums/
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Anonymous_User Absent Member.
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Re: Adobe Reader 7.0

also investigate the driver you are using. Sometimes PCL drivers versus
postscript drivers can make a difference. Postscript can sometimes be faster.



Suzanne Miles
Volunteer Sysop, Novell Support Connection
http://support.novell.com/forums/
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Anonymous_User Absent Member.
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Re: Adobe Reader 7.0

I will try a different driver. One other thing to add is PDF's only print slow to our hp printers and a minolta copier. We have a dell 3100cn printer that prints fine. I will poke around in adobe reader 7 settings.

Thanks,
John Long

>>> Suzanne Miles<smiles@NOSPAMthebisgroup.com> 3/15/2005 9:26:29 AM >>>

also investigate the driver you are using. Sometimes PCL drivers versus
postscript drivers can make a difference. Postscript can sometimes be faster.



Suzanne Miles
Volunteer Sysop, Novell Support Connection
http://support.novell.com/forums/


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Anonymous_User Absent Member.
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Re: Adobe Reader 7.0

more info:

And here's what I discovered in my test.
Acrobat v6.x (I didn't verify the exact version, sorry) - printing the iPrint
pdf file - 128 pages - rendered a 38 meg file and took about 4ish minutes.
Other apps would run but were slow. I then installed Acrobat 7 and printed the
same exact job to the same exact printer using the same exact driver and it
rendered a 21 meg file but took almost 10 minutes to finish and no other apps
would start until the print job finished. Quite interesting....



Suzanne Miles
Volunteer Sysop, Novell Support Connection
http://support.novell.com/forums/
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Anonymous_User Absent Member.
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Re: Adobe Reader 7.0

Can you say "Houston we have a problem"? I guess the only thing we can do is wait for a patch?

John

>>> Suzanne Miles<smiles@NOSPAMthebisgroup.com> 3/15/2005 3:47:03 PM >>>

more info:

And here's what I discovered in my test.
Acrobat v6.x (I didn't verify the exact version, sorry) - printing the iPrint
pdf file - 128 pages - rendered a 38 meg file and took about 4ish minutes.
Other apps would run but were slow. I then installed Acrobat 7 and printed the
same exact job to the same exact printer using the same exact driver and it
rendered a 21 meg file but took almost 10 minutes to finish and no other apps
would start until the print job finished. Quite interesting....



Suzanne Miles
Volunteer Sysop, Novell Support Connection
http://support.novell.com/forums/


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Anonymous_User Absent Member.
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Re: Adobe Reader 7.0

I guess so. I believe Adobe is the one that needs to fix this issue, though.
Not sure how to go about informing them of the problem...



Suzanne Miles
Volunteer Sysop, Novell Support Connection
http://support.novell.com/forums/
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Anonymous_User Absent Member.
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Re: Adobe Reader 7.0

I wonder if no one else is having this same problem? Is there just not a lot of traffic to this board?

Thanks for your time,

John

>>> Suzanne Miles<smiles@NOSPAMthebisgroup.com> 3/16/2005 9:45 AM >>>

I guess so. I believe Adobe is the one that needs to fix this issue, though.
Not sure how to go about informing them of the problem...



Suzanne Miles
Volunteer Sysop, Novell Support Connection
http://support.novell.com/forums/


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Anonymous_User Absent Member.
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Re: Adobe Reader 7.0

John Long wrote:
> I wonder if no one else is having this same problem? Is there just
> not a lot of traffic to this board?


We see the problems you describe with iPrint. In our case, we tracked it
to iPrint using a different (PCL) driver vs. our NDPS machines (PS
driver). The PCL/iPrint machines are far slower at printing *some* (not
all) PDFs. The same "slow" PDFs print much faster via NDPS/postscript.

In my opinion it is an HP driver issue... Novell is just absorbing those
drivers, and can't "fix" them.

--
Jim
NSC SYsop
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Anonymous_User Absent Member.
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Re: Adobe Reader 7.0

I had the same problems with my xerox document centre 432st. At first
it wouldn't print them at all. After updating the drivers to the latest
version it prints, but takes awhile to spool. Unfortunatly I can't
install the PS drivers because they don't work with most of the other
e-docs I get. Has anyone notified Adobe of the problems? Would it help
if everyone notified them? Does anybody have an e-mail address for them?

Jim Michael wrote:
> John Long wrote:
>
>> I wonder if no one else is having this same problem? Is there just
>> not a lot of traffic to this board?

>
>
> We see the problems you describe with iPrint. In our case, we tracked it
> to iPrint using a different (PCL) driver vs. our NDPS machines (PS
> driver). The PCL/iPrint machines are far slower at printing *some* (not
> all) PDFs. The same "slow" PDFs print much faster via NDPS/postscript.
>
> In my opinion it is an HP driver issue... Novell is just absorbing those
> drivers, and can't "fix" them.
>

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Anonymous_User Absent Member.
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Re: Adobe Reader 7.0

> Has anyone notified Adobe of the problems? Would it help
> if everyone notified them?


The TID concerning this issue says Novell
has contacted Adobe:
http://support.novell.com/cgi-bin/search/searchtid.cgi?/10090735.htm

Regards
Rolf Lidvall
Swedish Radio (Ltd)
NSC SysOp


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Anonymous_User Absent Member.
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Re: Adobe Reader 7.0

You may want to try capturing the Printer and printing to the captured
port.
I noticed that they referenced Microsoft IPP printing and not standard
MS printing in the doc.

As bizarre as it sounds, standard MS Printing uses a local print
provider while NDPS, IPrint, and MS IPP all use the windows Network
Print Provider.
Capturing may help alter the way the job is formed and make it print
faster.

Rolf Lidvall wrote:

> > Has anyone notified Adobe of the problems? Would it help
> > if everyone notified them?

>
> The TID concerning this issue says Novell
> has contacted Adobe:
> http://support.novell.com/cgi-bin/search/searchtid.cgi?/10090735.htm
>
> Regards
> Rolf Lidvall
> Swedish Radio (Ltd)
> NSC SysOp


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Anonymous_User Absent Member.
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Re: Adobe Reader 7.0

Any new news on this? I was hoping maybe the beta iPrint client (4.0.6) would
help, but no such luck.

-Eric

"Craig Wilson" <craig_d_wilson@yahoo.com> wrote in message
news:4240F833.EDDBEB01@yahoo.com...
> You may want to try capturing the Printer and printing to the captured
> port.
> I noticed that they referenced Microsoft IPP printing and not standard
> MS printing in the doc.
>
> As bizarre as it sounds, standard MS Printing uses a local print
> provider while NDPS, IPrint, and MS IPP all use the windows Network
> Print Provider.
> Capturing may help alter the way the job is formed and make it print
> faster.
>
> Rolf Lidvall wrote:
>
>> > Has anyone notified Adobe of the problems? Would it help
>> > if everyone notified them?

>>
>> The TID concerning this issue says Novell
>> has contacted Adobe:
>> http://support.novell.com/cgi-bin/search/searchtid.cgi?/10090735.htm
>>
>> Regards
>> Rolf Lidvall
>> Swedish Radio (Ltd)
>> NSC SysOp

>



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