Highlighted
Absent Member.
Absent Member.
1038 views

AirPrint tells printer is Offline

Hi (Again) 🙂
Now i'v fixed DNS, connect iPad to the same subnet as printer and iPrint Alliances. Now i can scan for printers and choose the the right printer, but when i click "Print", then after some seconds it says "Printer is offline".
I've checked documentation and the only explanation is that it can't communicate with the iPrint Appliances.

Why?

iPrint Appliances 1.0.1

Best regard, Ronny Simonsen Narvik - Norway
0 Likes
1 Reply
Highlighted
Absent Member.
Absent Member.

Re: AirPrint tells printer is Offline

On 01/17/2014 11:16 AM, ronnys wrote:
>
> Hi (Again) 🙂
> Now i'v fixed DNS, connect iPad to the same subnet as printer and iPrint
> Alliances. Now i can scan for printers and choose the the right printer,
> but when i click "Print", then after some seconds it says "Printer is
> offline".
> I've checked documentation and the only explanation is that it can't
> communicate with the iPrint Appliances.
>
> Why?
>
> iPrint Appliances 1.0.1
>
>



1. Use tcpdump on appliance to see if traffic from ipad hits the
appliance and if affirmative, if appliance sends it to printer or not.

2. What ios are you using and what kind of printer is, normal or ssl?

3. Verify that ipad can resolve the iprintmanager name

4. Verify printer is on GREEN status on the /Psmstatus page
0 Likes
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.