Anonymous_User Absent Member.
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Can't delete print jobs

We have an issue with a NW65sp5 server running iprint where nobody (not
even Admins) can delete jobs from the printer's queue list unless we go
into iManager. How do we set it up so (l)users can just open their
printer and delete their own print job?
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11 Replies
Anonymous_User Absent Member.
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Re: Can't delete print jobs

On Jan 30, 9:26 pm, AlaN D <ngwm...@nospam.yahoo.com> wrote:
> We have an issue with a NW65sp5 server running iprint where nobody (not
> even Admins) can delete jobs from the printer's queue list unless we go
> into iManager. How do we set it up so (l)users can just open their
> printer and delete their own print job?


I think you will need to use authentication printing to do this,
otherwise the iPrint service does not know who you are.

If you are running the latest iPrint client with SP5, and are using
novell netware windows client to login, I think the iPrint client
should also use the same username and password to authenticate to the
iPrint service....

Can you right click the iprint icon in the system tray choose
properties - then look at the passwords tab to see if you see the
username/password listed there?

Cheerz
IanB

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Anonymous_User Absent Member.
Absent Member.

Re: Can't delete print jobs

We use iManager, manager printer, access control, etc.
We usually place the NDS printer object in the OU of the users who use the
printer and use groups for others.
Found a product called QControl that works great for printers.
They even have a free program that is very usable:
http://www.andtechnologies.com/qcontrol.html
Graham

"AlaN D" <ngwmail@nospam.yahoo.com> wrote in message
news:qKOvh.11454$Sz4.3123@prv-forum2.provo.novell.com...
> We have an issue with a NW65sp5 server running iprint where nobody (not
> even Admins) can delete jobs from the printer's queue list unless we go
> into iManager. How do we set it up so (l)users can just open their printer
> and delete their own print job?



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Anonymous_User Absent Member.
Absent Member.

Re: Can't delete print jobs

ibelton wrote:
> On Jan 30, 9:26 pm, AlaN D <ngwm...@nospam.yahoo.com> wrote:
>
>>We have an issue with a NW65sp5 server running iprint where nobody (not
>>even Admins) can delete jobs from the printer's queue list unless we go
>>into iManager. How do we set it up so (l)users can just open their
>>printer and delete their own print job?

>
>
> I think you will need to use authentication printing to do this,
> otherwise the iPrint service does not know who you are.
>
> If you are running the latest iPrint client with SP5, and are using
> novell netware windows client to login, I think the iPrint client
> should also use the same username and password to authenticate to the
> iPrint service....
>
> Can you right click the iprint icon in the system tray choose
> properties - then look at the passwords tab to see if you see the
> username/password listed there?
>
> Cheerz
> IanB
>

I'll check that out. One thing I did notice is that we DO get prompted
for username/password, but I've tried contextless username and
..username.context.o and neither of them accept my password - they just
keep pestering me for them. Any idea why they don't accept what I've
typed in?
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Anonymous_User Absent Member.
Absent Member.

Re: Can't delete print jobs

What version of ippsrvr are you running? If it is 15MAR2006 you need to
update or backdate.
See TID 3005152.

I have the same problem, but in a clustered environment. I'll be starting a
new post.


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Anonymous_User Absent Member.
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Re: Can't delete print jobs

Sorry,
There's a newer version iprntnw65sp5d.exe in TID 2973915.


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Anonymous_User Absent Member.
Absent Member.

Re: Can't delete print jobs

Yup, that's the version we're running.

"Can you right click the iprint icon in the system tray choose
properties - then look at the passwords tab to see if you see the
username/password listed there?"

Nothing there.


Kurt Ristow wrote:
> Sorry,
> There's a newer version iprntnw65sp5d.exe in TID 2973915.
>
>

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Anonymous_User Absent Member.
Absent Member.

Re: Can't delete print jobs

AlaN D wrote:

> I'll check that out. One thing I did notice is that we DO get prompted
> for username/password, but I've tried contextless username and
> .username.context.o and neither of them accept my password - they just
> keep pestering me for them. Any idea why they don't accept what I've
> typed in?


iPrint client uses LDAP in authentication. You need to have UniqueID
attribute for your username in eDir and, if possible, have only one
username of same name (then it wouldn't try to use wrong username).

You can try typing "cn=username,ou=ou,o=o" in username-field for that query.

Timo Pietilä
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Anonymous_User Absent Member.
Absent Member.

Re: Can't delete print jobs

On Jan 30, 9:26 pm, AlaN D <ngwm...@nospam.yahoo.com> wrote:
> We have an issue with a NW65sp5 server running iprint where nobody (not
> even Admins) can delete jobs from the printer's queue list unless we go
> into iManager. How do we set it up so (l)users can just open their
> printer and delete their own print job?


My original reply assumed you had been trying to delete jobs via the
printer icon print queue.

Have you tried using nwadmn32.exe to delete jobs?

Regards
IanB

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Anonymous_User Absent Member.
Absent Member.

Re: Can't delete print jobs

thanks. Will give it a shot.

Timo Pietilä wrote:
> AlaN D wrote:
>
>> I'll check that out. One thing I did notice is that we DO get prompted
>> for username/password, but I've tried contextless username and
>> .username.context.o and neither of them accept my password - they just
>> keep pestering me for them. Any idea why they don't accept what I've
>> typed in?

>
> iPrint client uses LDAP in authentication. You need to have UniqueID
> attribute for your username in eDir and, if possible, have only one
> username of same name (then it wouldn't try to use wrong username).
>
> You can try typing "cn=username,ou=ou,o=o" in username-field for that
> query.
>
> Timo Pietilä

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Anonymous_User Absent Member.
Absent Member.

Re: Can't delete print jobs

Yes, but users don't have access to it.


ibelton wrote:
> On Jan 30, 9:26 pm, AlaN D <ngwm...@nospam.yahoo.com> wrote:
>> We have an issue with a NW65sp5 server running iprint where nobody (not
>> even Admins) can delete jobs from the printer's queue list unless we go
>> into iManager. How do we set it up so (l)users can just open their
>> printer and delete their own print job?

>
> My original reply assumed you had been trying to delete jobs via the
> printer icon print queue.
>
> Have you tried using nwadmn32.exe to delete jobs?
>
> Regards
> IanB
>

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Anonymous_User Absent Member.
Absent Member.

Re: Can't delete print jobs

Timo Pietilä wrote:
> AlaN D wrote:
>
>> I'll check that out. One thing I did notice is that we DO get prompted
>> for username/password, but I've tried contextless username and
>> .username.context.o and neither of them accept my password - they just
>> keep pestering me for them. Any idea why they don't accept what I've
>> typed in?

>
> iPrint client uses LDAP in authentication. You need to have UniqueID
> attribute for your username in eDir and, if possible, have only one
> username of same name (then it wouldn't try to use wrong username).
>
> You can try typing "cn=username,ou=ou,o=o" in username-field for that
> query.
>
> Timo Pietilä

Nope. Still not working.
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