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Absent Member.
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Cannot use iPrint printers with RDP session on W2008 server

Since januari this year we are worling on our school with a new schooladministration system that is hosted on a Windows 2008 server. All prints we try to make cannot be made to iPrint installed printers, only ip-installed or local printers. So our workaround is ip-printing for now, but we like the problem solved.

Here is a good problem description (with thanks to Sebastiaan Veld):

Problem:
I've seen a few customers here in the Netherlands that have a problem that has arised at a lot of schools here which use iPrint on the desktop in a Novell environment. The problem appeared when the school administration software that they use is now centralised in a datacenter by the developer of that specific application and which runs on a Windows 2008 terminal server. The server makes user of the easyprint system which does not need the printerdriver of the desktops local printer to be available on the terminal server anymore before locally installed printers can be used in the terminal session for printing, as that was the case up till Windows 2003 terminal servers.

When printers are locally attached to the desktops or are installed as TCP/IP printers they can we used without a problem from within a W2K8 terminal server session.

As this case is only reflected in the iPrint client itself, it would be great if we could offer a solution for this problem.

Do you have heared of this problem yet?


Environment:
Servers (local) NetWare 6.5/OES2 iPrint

Server (remote) W2K8 Terminal Server

Desktop (local) Windows XP, iPrint client


Steps to duplicate:
-Have iPrint printers installed on the local desktop
-Create an RDP session to a W2K8 terminal server (Defenitly no Novell client or iPrint installed on that)
-Local printer on the desktop do not apppear in the terminal session

We like to get this solved, is this possible ?

Thanks in advance
Regards
Gert Vrieling
Comeniuscollege
Hilversum
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2 Replies
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Cadet 2nd Class Cadet 2nd Class
Cadet 2nd Class

Hi Gert,

The iPrint printers should appear on the terminal server RDP session but it does not work. Printing to iPrint printers from an RDP session using EasyPrint fails because it crashes before it reaches the client workstation print subsystem. We are working on this problem, I will update once we have a solution. But having said that you should at least be able to see the iPrint printers in RDP session if EasyPrint is enabled. For the TCP/IP printers that are being seen in the RDP session do you see the driver as EasyPrint or some other driver. If you see some other driver name their then EasyPrint is not enabled on your terminal server. In this case the RDP session will only show printers(whether TCPIP or iPrint, it does not matter) which have the exact driver already present on the terminal server. Even for iPrint if the driver is already installed on the machine they will show iPrint printers in the RDP session.

iPrint has a feature called user printer specifically designed to work for terminal server environment which was not supported on Windows 2008. But this feature is now available with the latest preview client. This may not be the exact use case scenario when compared to EasyPrint but it should help alleviate grief. The details of the latest preview client are posted in the below thread.

http://forums.novell.com/showthread.php?t=377148

Regards,
Hitesh Menghnani
Software Consultant
mhitesh@novell.com

Novell, Inc.
SUSE® Linux Enterprise 10
Your Linux is ready
www.novell.com/linux


>>> gertv<gertv@no-mx.forums.novell.com> 6/24/2009 3:46 PM >>>


Since januari this year we are worling on our school with a new
schooladministration system that is hosted on a Windows 2008 server. All
prints we try to make cannot be made to iPrint installed printers, only
ip-installed or local printers. So our workaround is ip-printing for
now, but we like the problem solved.

Here is a good problem description (with thanks to Sebastiaan Veld):

Problem:
I've seen a few customers here in the Netherlands that have a problem
that has arised at a lot of schools here which use iPrint on the desktop
in a Novell environment. The problem appeared when the school
administration software that they use is now centralised in a datacenter
by the developer of that specific application and which runs on a
Windows 2008 terminal server. The server makes user of the easyprint
system which does not need the printerdriver of the desktops local
printer to be available on the terminal server anymore before locally
installed printers can be used in the terminal session for printing, as
that was the case up till Windows 2003 terminal servers.

When printers are locally attached to the desktops or are installed as
TCP/IP printers they can we used without a problem from within a W2K8
terminal server session.

As this case is only reflected in the iPrint client itself, it would be
great if we could offer a solution for this problem.

Do you have heared of this problem yet?


Environment:
Servers (local) NetWare 6.5/OES2 iPrint

Server (remote) W2K8 Terminal Server

Desktop (local) Windows XP, iPrint client


Steps to duplicate:
-Have iPrint printers installed on the local desktop
-Create an RDP session to a W2K8 terminal server (Defenitly no Novell
client or iPrint installed on that)
-Local printer on the desktop do not apppear in the terminal session

We like to get this solved, is this possible ?

Thanks in advance
Regards
Gert Vrieling
Comeniuscollege
Hilversum


--
gertv
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View this thread: http://forums.novell.com/showthread.php?t=377710

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