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Change format of username sent by iPrint client on Citrix?

Using iPrint on OES11sp2.
Have iPrint printer for uniFLOW server managing Canon MFPs
Windows 7 workstations with Novell Client and iPrint client print to iPrint printer which is actually the uniFLOW server.
uniFLOW server uses LDAP to eDirectory to authenticate users at the MFPs for secure printing.
Username is passed from client through iPrint server to uniFLOW server as:
username.orgunit.org

Have new Citrix XenApp 7.6 site with TS servers running Win 2008 R2, no Novell client, authenticate via DSfW, iPrint client installed on TS servers.
Installed the uniFLOW iPrint printer on the TS servers.

When print to the uniFLOW iPrint printer from a Citrix ICA session, the print job is processed by iPrint and by uniFLOW, but it sits in the uniFLOW queue without anyway to retrieve it.
The problem is that the Username passed by the iPrint client is:
username@xx-xx-xx-xx-xx-xx where xx-xx-xx-xx-xx-xx is the MAC address of the TS server's NIC.

Is there any iPrint client setting on the TS server that can be changed or added to specify the username in the needed format?

Thanks,
Chris
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Re: Change format of username sent by iPrint client on Citrix?

frickc,

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Re: Change format of username sent by iPrint client on Citrix?

Hello,

have you tried the documentation for iPrint like
"https://www.novell.com/documentation/oes11/pdfdoc/iprint_lx/iprint_lx.pdf"
chapter "4.5.3 Configuring the iPrint Client Settings" p.52 ff. Maybe
this helps.

Regards

Burkhard Wiegand
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Re: Change format of username sent by iPrint client on Citri

Hi Burkhard,

Yes, I have tried everything mentioned in there.
None of the documented settings have any influence on how the username is passed to the iPrint server.
There are registry settings for the iPrint client that have not been documented since 2012, that I have been able to find.
I was wondering if any of these may fix the issue?

Thanks,
Chris
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Absent Member.

Re: Change format of username sent by iPrint client on Citrix?

Hello,

is it possible for you to open a call with Microfocus, Canon, Citrix?
Because youare in middle of three products
I have no experience whether iPrint works to gether with uniFlow and
Citrix. We use use iPrint together with Windows-Clients (having a Novell
CLient); there only a few windows clients using iPrint without novell
client.

Regards Burkhard
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Re: Change format of username sent by iPrint client on Citri

Thanks.
I have opened an SR with MicroFocus (although it will always be Novell to me)
I can duplicate the behaviour without Citrix in the mix.

Chris
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