Big news! The community will be moving to a new platform April 21. Read more.
Big news! The community will be moving to a new platform April 21. Read more.
Absent Member.
Absent Member.
1765 views

Driver Store Problems

We have recently upgraded our 3 iPrint servers to OES2SP3. After this, we were having issues seeing uploaded Windows 7 drivers - specifically the Ricoh and Lanier drivers. I found TID 7009678 and followed these instructions. This seemed to work and we could now see everything. I had to reboot the server yesterday due to a memory problem, and all of a sudden the same thing started happening with the drivers. I again followed the TID. I'm not sure if something is corrupt in the driver store, but a whole bunch of drivers were deleted for every OS - Mac, Windows XP and Windows 7. We went from about 50 XP drivers to 1. I am now in the process of a restore of the directories under /var/opt/novell/iprint/resdir/. Does anyone have any ideas of what is happneing or had this happen to them? Our iprint servers have been very stable before the OES2SP3 upgrade.

Thanks

Melissa
0 Likes
3 Replies
Absent Member.
Absent Member.

Fixed my own problem...
0 Likes
Absent Member.
Absent Member.

helgeson;2190523 wrote:
Fixed my own problem...


What did you do to solve the issue?

0 Likes
Absent Member.
Absent Member.

Discovered that /var was 100% full. I had to expand the mountpoint and then delete all of the idc_toc.ini files and restart the idsd process. This seems to have worked. My resdir directory is 5 GB in size so I'm not sure if this is normal or if I have some corruption in some of the driver files.
0 Likes
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.