Error 1282 on Create Printer Driver Proflle

[Anonymous_User]

Hi,

This problem has come up since upgrading to iManager 2.7. I get the error
message:

"The printer is not currently available. Error Group: iPrint Server. Error
Code: 1282"

If I install the printer to my workstation first and then create the
printer driver profile the error does not occur. Oddly if I then remove
the printer AND remove the driver it does not negatively affect the create
printer driver profile - it works just fine. But if the driver has never
been installed then blammo! Hmmm maybe it is a client side issue? Yet I
haven't changed my client and others here are also experiencing the same
error. Only recent change was upgrading to NetWare 6.5 sp7 from 6.5 sp5.

Other troubleshooting steps taken:
1. Remove the iPrint plugins from iManager. Re-install plugin from
downloaded file - and just the iprint plugin for NetWare, not the iPrint
plugin for Linux.

2. Re-Enable SRS on the Broker. We've had it off for years with no issue.

Some info for the troubleshooting experts:
1. NetWare 6.5 sp7 on both the iManager v2.7 server and the iPrint server.
2. The iPrint server loads the broker and the ndps manager and runs only
tomcat4 services. Tomcat 5 is not running on this server.
3. The iManager server only loads tomcat 5. It also runs some ZENWorks 7
services: workstation import/removal, inventory server, imaging server.
4. Workstation is running Windows XP sp2, Novell Client for Windows
v4.91sp4, Internet Explorer 6.x.

Anyone else getting this issue? Any clues for the clueless?

Thanks,

Ron

[Anonymous_User]

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[Marcel_Cox]

Ron,

I got this error myself a few days ago, but in my case, it was simply that
another printer driver installation window from iPrint was open in the
background behind my browser and because one printer installation was
going on, the driver profile couldn't launch a second driver installation
at the same time.

However your problem looks to be different. I have the hunch that it could
be that your driver is not iPrint friendly and that there are files
missing in the broker. When the driver is already installed on the
workstation, this is no problem but if the driver is not already
installed, the driver installation will fail because of the missing file
You might try the pritner driver generator available here:

http://www.novell.com/coolsolutions/tools/13952.html
--
Marcel Cox
Discover the new Novell forums at http://forums.novell.com/